Marek Pleskot

Member of the IT PTK Centertel projects (over 50 projects). Responsible for the CRM (People Soft) analysis.

Key responsibilities:
- Requirements analysis
- Technical design
- Customer tests support
- Issues management

Main Architect of the new IT system - Event Handler. Responsible for design of the Event Handler (event Handler is designed to handle over 300 000 events per day), also responsible for the changes which were designed at 13 systems which were modified in Event Handler project. Technical chief of the system annalists team (13 people) in Event Handler project .


Chief Designer of the MVNE (Mobile Virtual Network Environment) in PTK Centertel.


Main Architect of the B2B restraint penalties project.

Member of the international projects of CRM systems (mostly PeopleSoft) for telecommunication providers:

Project of CRM system for the provider of stationary telecommunication on French Polynesia
(work in Poland and also France territory )
- creating high and low-level technical documentation
- creating post-project documentation (administrative and configuration manuals)
- the analysis/designing technical solutions for the project needs
- the implementation of system in PeopleSoft environment - PeopleTools 8.46 ,
CRM version 8.8, Oracle 9i database, some elements of system created in Java language

Responsible for the following functionality:
- the individual / institutional customer's service
- the account service
- technical faults notifying service
- the vindication service


Project of the CRM system for mobile provider in Morocco (work at customer location: Morocco - Casablanca)
- the analysis/designing technical solutions for created system
- the implementation of system in PeopleSoft environment - PeopleTools 8.48,CRM version 8.9,
Oracle 9i database, some elements of system created in Java language

Responsible for the following functionality:
- the individual /institutional customer's service - with related
interfaces to external systems
- the account service - with related
interfaces to external systems
- self service functionallity - with related
interfaces to external systems

Project DataWarehouse (internal TP project - DWH) for Telekominikacja Polska S.A.

Responsible for the system testst from the TP side on the DWH project.
- analysing and designing scenaroiuses of the system tests for the F1a release
- creating the Global Test Procedure for the DWH - ETL (Extract Transform Load ) project.
- assistance in the system tests process for the F1a release

Project OneCRM for the France Telecom (work at the customer place - Paris SICOR)

- creating for order tariffication software for small telecommunication provider (about. 300 subscribers )
- analyzing needs of customer
- designing and implementation of system
- introducing of the system
- administrators trainings
- project managing (dividing tasks between programmers, engaging developers, determining details of system with customer, designing solutions used in project)

- self-dependent introducing informatics system to manage and service analytics laboratories in hospitals
- caring the training of introduced software
- service assistance of introduced installations all over Poland

( Electronic Publication Department)
- implementation software to conversion of the documents
- assistance in internet publications, preparing of publications (converting documents to impose format)