Marcin Zapart

• Reconciliation of all incoming and outgoing payments processed through Transfer Agency bank accounts.
• Monitoring Fund Assets and Investor Monies bank accounts, investigating all cash breaks from initiation to close.
• Managing transition process of implementing Investor Monies Regulations into S&R department, adjusting processes.
• Identifying operational risks and eliminating them, proposing and implementing new processes, writing procedures.
• Preparing migration of payments and reconciliation operations to India, controlling outsourced activities, mentoring.
• Identifying system setup and human errors, initiating solving process, testing new systems and web applications.
• Completing financial reporting, at hoc calculations, extracting and analysing financial data.
• Supervising and supporting Team, Senior Associates and Managers, providing training, advising on processes.
• Escalating significant payment and foreign exchange errors, missing payments, swift message analysis
• Identifying losses and gains, recording them on databases
• Reporting long balances and overdrawn accounts to Senior Management
• Fulfilling audit requirements – collecting and archiving signed checklists
• Bank fee and interest charges analysis, invoicing bank and interest charges against clients
• Issuing interest claims against shareholders
• Initiation of correction process, instructing money transfers
• Active participation in Team meetings
• Team Work - helping others to achieve common goals, delegating tasks, monitoring workflow
• Providing excellent customer service, mailbox maintenance
• Adhering to AML, IMR regulations and KYC policies
• Liaising with other departments, banks and clients

•Analysing the automated solution for recalculating interest (RI01)
•Reading account ledgers, applying proper basis and rates on rollovers
•Interest calculations: overcharge & compensation
•Identifying cases where exceptional, manual process is required
•Advising to investigation team on proposed solutions for exceptional cases
•Analysing various databases
•Reviewing Facility Letters to confirm applicable rates and basis for interest calculations
•Authorising refunds to clients, proceeding with payments
•Taking decisions and responsibility for all process of the refund
•Organizing complete documentation (checklists, letters and cheques) for all reviewed clients
•Providing training to reviewers, authorisers and managers on understanding RI01 system and payments / tracker database
•Advising on procedures, improving processes, actively participating in team meetings
•Creating calculating engines in Excel to speed up calculations
•Testing T24 compensation calculation template, bug finding

•Identifying bugs and issues of the automated solution for recalculating interest (RI01)
•Advising on procedures, improving RI01, problem solving
•Interest recalculations, performing calculations on Excel to prove automated solution RI01
•Inventing and applying automated processes where possible, reducing number of errors
•Creating compensation calculator and various templates to extract correct rates from rate tables for interest recalculation
•Training other team members to use all created templates and calculators
•Cooperating with IT department to ensure that compensation was calculated correctly on database
•Testing database functionality and quality of all supplied records and calculations including overcharge and compensation
•Recording all entries and refunds on various databases and systems

•Processing loans from initiation to close
•Accounts setup and maintenance
•Preparing letters with offered restructured finance products
•Rescheduling accounts in arrears
•Posting payments, preparing and sending invoices
•Testing system and documentation changes
•Preparation of: Audit Letters, Certificates of Interest and Certificates of Balance
•Inventing and applying time and cost cutting processes
•Liaising with lenders, sales reps, treasury, financial control departments and auditors
•Reorganizing business flow
•Training new staff
•Actively participating in team meetings
•Copying, scanning and archiving loan documentation