Marcin Panter

• Responsible for implementation of Sales Force Application (HAMILTON) in NCH (Nestle Switzerland),
• System configuration (Batchjob setup, Functional Specification creation),
• System testing both Front End and Back End using different environments,

• Responsible for CRM implementation for Sales Department
• Process design and successful system integration
• Creation of best practice procedure to improve work efficiency,
• Negotiations with potential suppliers of the system solution,
• Trainings for end users
• Preparation of market reports covering automotive industry,
• Preparation of quotations for company’s customers both existing and potential,
• SPOC for BMW, LDV, GAZ – close cooperation with main business partners covering quotations, logistics, accounting, sales, research and development,
• Organizing quality audits conducted by company’s customers,

• Responsible for implementing SAP CRM Consumer solution for Nordics
• 2nd level support for all live European markets (analysis and problem resolution)
• SPOC (Single Point of Contact) for Central Europe and Nordics
• Preparation and Organization of KT concerning GD area to all live and implementation markets
• Good knowledge of CRM solution and basic knowledge of SEM, BW and
R/3 CO-PA systems.
• Responsible for development and support of BW Consumer Reports

• Testing trade and pricing modules within SAP project (CRM)
• Data preparation
• Working with MSA application (Territory load for BW reports)
• End User roles assignment combined with trainings