пропозиції роботи
Marcin Kisielewski
Project Manager at Kraków Amway Business Services Centre
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Zobacz pełny profil
Umiejętności
Analiza biznesowa
Planowanie ciągłości biznesowej
usprawnianie procesów biznesowych
Zarządzanie zmianą
odzyskiwanie awaryjne
Zarządzanie incydentami
Integracja
Microsoft Office
Outsourcing
usprawnianie procesów
Program Management
Project Management
SharePoint
Szkolenie
Doświadczenie zawodowe
Project Manager,CBCP
Kraków Amway Business Services Centre
Business Continuity Coordinator
• Managing projects within Business Continuity Management.
• Designing and developing procedures and processes within Disaster Recovery.
• Coordinating introduction of new IT technologies and solutions enabling improved contingency planning (eg. SnapMirror Data Replication, VMware Virtual Desktop Infrastructure).
• Managing ongoing aspects of BC Management, including Business Impact Analysis, Key Personnel training, Backup Site operations and regular solution testing.
• Cooperating with External Partners on agreements regarding employee notification, transportation, logistics etc.
• Propagating awareness of BC Management importance within modern business environment.
• Implementing process improvements within corporate mobile services that resulted in over 10000 Euro savings per annum.
• Designing and developing procedures and processes within Disaster Recovery.
• Coordinating introduction of new IT technologies and solutions enabling improved contingency planning (eg. SnapMirror Data Replication, VMware Virtual Desktop Infrastructure).
• Managing ongoing aspects of BC Management, including Business Impact Analysis, Key Personnel training, Backup Site operations and regular solution testing.
• Cooperating with External Partners on agreements regarding employee notification, transportation, logistics etc.
• Propagating awareness of BC Management importance within modern business environment.
• Implementing process improvements within corporate mobile services that resulted in over 10000 Euro savings per annum.
Transition Support
• Supporting transition of global IT Resources into European Shared Services Centre under the umbrella of European Operating Model program.
• Developing and maintaining project plans per function, developing reporting dashboards, scorecards.
• Providing timely and accurate reports on project status, meeting minutes, issue and risk logs.
• Acting as a Trainer in areas of Excel and Visual Basic for Applications.
• Developing and maintaining project plans per function, developing reporting dashboards, scorecards.
• Providing timely and accurate reports on project status, meeting minutes, issue and risk logs.
• Acting as a Trainer in areas of Excel and Visual Basic for Applications.
Customer Service Business Analyst
Shell Business Service Centre, Shell Polska Sp. z o.o.
Taking part in new and ongoing projects within Customer Service areas, acting as part of the international team as Change Agent in polish CS department for global SAP system implementation project.
LearnSet Administrator
Shell Business Service Centre, Shell Polska Sp. z o.o.
Developing and maintaining optical data recognition software for Accounts Payable documents.
Off-Line Support
Unipart Logistics at Airbus Site in Broughton, UK
Coordinating distribution schedule of airplane parts for Airbus UK Ltd.
Payment Card Services Representative
CBB Call Centre sp z o.o./Bank BPH S.A.
Providing services to bank employees and customers in area of payment cards.
VIP Service Representative
CBB Call Centre sp z o.o./Bank BPH S.A.
Providing services to bank's top priority Customers
Edukacja
Neurobiology and Neurosciences, magisterskie
Uniwersytet Jagielloński w Krakowie
, magisterskie
DRI International, Certified Business Continuity Professional
