пропозиції роботи
Malwina Jabłońska
Business Development/ Translations
Kraków,
małopolskie
Dołącz do GoldenLine i obejrzyj pełny profil tej użytkowniczki
Zobacz pełny profil
Umiejętności
New Business Development
Rozwiązywanie problemów
Przywództwo
Sale
Języki
rosyjski
biegły
Doświadczenie zawodowe
Technical Support Advisor at Xerox, Poland
• Providing a professional first line technical telephonic support in Russian language to customers dealing with technical, reconciliation and other queries without the expenditure of an Engineer visit.
• Logging calls for each incident and proactively managing this through the system to final resolution.
• Scheduling of Engineers visits immediately for errors that cannot be resolved telephonically.
• Adhering to Service Level Agreements with customers to ensure that errors and issues are resolved within those periods.
• Logging calls for each incident and proactively managing this through the system to final resolution.
• Scheduling of Engineers visits immediately for errors that cannot be resolved telephonically.
• Adhering to Service Level Agreements with customers to ensure that errors and issues are resolved within those periods.
Helpdesk Advisor
* Providing Tier 1 customer service and technical support to smatphones users via telephone
in Russian language
• Handling process, troubleshooting and usage of support tool to provide quality customer
service.
• Escalating second-level concerns issues to the Team Leader to insure accurate and
immediate solutions are provided to customers.
in Russian language
• Handling process, troubleshooting and usage of support tool to provide quality customer
service.
• Escalating second-level concerns issues to the Team Leader to insure accurate and
immediate solutions are provided to customers.
Student internship
* Taking orders
* Dealing with invoices
* Sending invoices to customers
* Preparing reports
* Cooperation with Department of Import
* Preparing reports and summaries
* Performing analysis of data in Excel
* Dealing with invoices
* Sending invoices to customers
* Preparing reports
* Cooperation with Department of Import
* Preparing reports and summaries
* Performing analysis of data in Excel
Student internship
Ed Investment
Running correspondence
Working with Excel and preparing reports
Documents translation
Working with Excel and preparing reports
Documents translation
Student internship
MCDO Krakus
Package/ Freight Delivery industry
Participation in Audit controls for "Krakus" affiliates - HACCP documentation
Improving telephone, listening and communication skills
Participation in Audit controls for "Krakus" affiliates - HACCP documentation
Improving telephone, listening and communication skills
Projekty
http://www.cracowtranslation.com/
When you are relocating, the last place you want to deal with the language barrier is in looking for a place to call home…that is where our relocation assistance services come into play. Allow our professional translators to have the opportunity to assist you with guidance in your renting process. From analyzing the reviews of specific buildings to understanding your wants and needs with regard to a perfect apartment, our translators will be with you every step of the way. Don’t let a language barrier be the difference in finding the perfect apartment in a new country.
Edukacja
Commodity Science ( specialisation in Trade and Customs), magisterskie
Cracow University of Economics
Russian Philology, inżynierskie
Jagiellonian University
Specjalizacje
Obsługa klienta
Usługi profesjonalne
Zainteresowania
Iberoamerican literature,
Russian movies,
Learning foreign languages.
Russian movies,
Learning foreign languages.
