Małgorzata Kikolska

* Managing the team of 10 AR accountants
* Ensure the smooth running of the ledger through the full process including invoicing, cash posting and allocation, bank reconciliation, collection.
* Driving customer satisfaction by ensuring accounts receivable activities are performed as per customer expectations and Service Level Agreements.
* Coordinating month end closing activities (including Balance sheet reconciliation, Journal entries preparation). Reporting results to relevant contacts within the business and under the time pressure.
* Monitoring of open items and sales account balances.
* Providing control checks and monitoring performance of team members.
* Proper delegation of work among team members.
* Reviewing and approving most crucial daily reports.
* Preparing daily, monthly, on occasion reports and analysis.
* Continuously reviews, improves processes and assist with the expectation reporting and perform quality checks.
* Responding to Client’s inquiries and resolve issues.
* Providing Root Cause Analysis in accordance to Six Sigma methodology and defining corrective actions.
* Ensure that developed KPIs and SLAs are continuously met and adhered to on daily basis.
* Providing and managing ICS documentation in accordance to SOX requirements.
* Provide and display effective and outstanding communication skills.
* Establishing goals, development plans, conducting performance appraisal.
* Monitoring and ensuring continuous training of all staff.
* Assist in developing a robust management structures within the team through hiring, developing and mentoring colleagues – cooperation with HR department, Managers, other Team Leaders

Process Control Coordinator in Hedging reporting for Infosys’ Client
* Assisting in hedging process for 20 entities. Ensuring proper quality and timelines of activities being in scope
* Month End Closing activities – preparation and posting of Fair Value and Settlement Journal Vouchers with accordance to SAP and Client source data
* Quality control over postings done in SAP environment
* Preparing consolidations, reconciliations and first level analysis
* Providing Balance sheet accounts reconciliation and ICS documentation
* Regular and ad hoc reporting
* Defining and implementing improvement actions
* Handling issues connected both with accounting and reporting areas. Cross-domain support (GL)
* Assisting in resolution of issues
* Balance sheet and Profit and Lost overview for 5 Regions to support Financial Managers in their decision-making process.

Process Control Coordinator in Advertising & Promotion (A&P) project for Infosys’ Client
* Managing the group of 3 people.
* Data verification, support for Business Analysts with data quality and issues resolution.
* Supporting Client in spend control process by delivering high quality reports and planning tools -> designing and supplying different kind of reports, input files (For 36 entities).
* Preparing consolidations and reconciliations (EFR/SAP reconciliation).
* Handling issues connected both with accounting and reporting areas. Cross-domain support (S&P, RtR).
* Quality control of SAP Internal Orders Master data.
* Close cooperation with Client leading to the standardization of A&P process.
* Assisting in resolution of issues.

* Preparing Healthcare Inventory Aging Reports for 23 entities on the monthly basis
* Access Database/Excel files modifications to adapt changing report’s requirements

Jako przedstawiciel Działu Kontroli i Rozliczeń min. jestem odpowiedzialna za:
Kierowanie procesem prawidłowego raportowania napraw sprzętów marki Samsung, Sony.
Kontrola oraz rozliczanie w/w napraw.
Opracowywanie oraz wdrażanie procedur wewnętrznych.
Przygotowywanie wypłat pracownikom technicznym.
Dbanie o wizerunek firmy poprzez permanentne utrzymywanie kontaktu z kontrahentami.

Prowadzenie zajęć z podstaw języka migowego w ramach obozu rozwijającego zainteresowania

wychodzenie naprzeciw potrzebom gości hotelowych w zakresie usług restauracyjno-konferencyjnych

Do moich obowiązków należało min. dbanie o jakość organizowanych przedstawień, zajmowanie się gośćmi festiwalowymi

Zajęcia świetlicowe dla osób dorosłych z wadą słuchu

Szeroko rozumiana opieka nad dziećmi i młodzieżą, między innymi organizowanie im czasu wolnego, udzielanie wsparcia, porad, prowadzenie rozmów (tych luźnych, jak i bardzo poważnych), zarażanie ich dobrymi pomysłami i nastawieniem;)