Małgorzata Bugajska

Front Office Supervisor, Warsaw Plaza Hotel
Warszawa, mazowieckie

Umiejętności

Accident Insurance Hospitality Industry Management Coaching Management Consulting Microsoft Excel Microsoft Office Opera PowerPoint Training Leadership Ubezpieczenie turystyczne Zarządzanie zespołem Reaserch Fidelio Zarzadzanie Persolnelem, Zarządzanie czasem Gościnność Coaching Zespołów Comunication skills Motivating employees Hotelarstwo ,turystyka, gastronomia,zarządzanie Hotele

Języki

angielski
biegły
hiszpański
podstawowy
rosyjski
podstawowy

Doświadczenie zawodowe

Spółka Akcyjna
Research Specialist
AXA Polska S.A.
- Research inforamtion about the medical center's and hospitals around the world,
- Update the data base,
- Confirm the contact details.
Spółka Akcyjna
Internetional Travel Consultant
AXA Polska S.A.
- Ability to resolve a difficult situations,
- Work under pressure,
- Team work,
- Maintaining the flow of informations.
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Front Office Supervisor - Hotel Opening Management Team Member
Warsaw Plaza Hotel **** - Hotels 24
- Guest Service training,
- Fidelio system awareness training,
- Creation of / introduction to new procedures and rules of work time management,
- Front Office Management
- Issuing / correction an invoice,
- Ability to resolve a difficult situations,
- Maintaining the flow of information.

www.warsawplazahotel.pl
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Receptionist / Front Office Supervisor
Hotel Metropol *** w Warszawie - Hotele Warszawskie Syrena Sp. z o.o.
- Free time animation for guests,
- Front Office Management,
- Check In and Check Out of guests,

www.hotelmetropol.com.pl
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Receptionist / Night Auditor / Animator
Aparthotel Ona Cala Pi Club Hotel - Mallorca / Spain
- Free time animations for guests,
- Night auditor,
- Check In / Check Out,
- Helping to develop new ways of time animations,
- Acting as a group coordinator.
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Receptionist
Hotel Holiday Inn**** Warszawa Józefów - InterContinenal Hotels Group
- Guest Service,
- Issuing of an invoice,
- A wide range of office work.

www.ihg.com
www.holiday.aquila.pl
www.holidayinn.com
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Receptionist
Hotel Campanile** w Warszawie - Louvre Hotels Group
- Reservation system service,
- Guest Service,
- Issuing of an invoice.

www.campanile.com
www.campanile-warszawa.pl
www.louvrehotels.com

Szkolenia i kursy

- First aid training,
- Training for camp counselor,
- Tour Management training,
- Currency cashier training,
- Fidelio Training 8.9.

Edukacja

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Faculty of Economic Sciences- Tourism and Recreation, Tourist Services, magisterskie
Warsaw University of Life Sciences - SGGW

Specjalizacje

Hotelarstwo/Gastronomia/Turystyka
Hotelarstwo

Zainteresowania

- Hiking,
- Snowboarding,
- Studying g travel books,
- Traveling and exploring the world.

Inne

Driving licence

Grupy

sggw
sggw
SGGW to jedna z najstarszych polskich uczelni. Zawsze wysoko w rankingach. Otrzymała tytuł „Najbardziej innowacyjnej i kreatywnej uczelni w Polsce”.