Magdalena Skwarczyńska - Białowąs

Develop, maintain, and administer Global Travel Policy allowing for cultural and regional differences with cross functional coordination as needed.

Monitor travel and expense related policy compliance and recommend strategies to improve compliance

Ensure existing local T&E policies adhere to the Global T&E policy, are consistent and up to date

Assume responsibility for global governance and compliance of the T&E, Concur based, process including activity split

Design and implement common reporting on the T&E process

Ensure consistent audit of the T&E process, incl. tools and reporting

Owner and gate keeper for all IT configuration/change requests to the Concur system in order to ensure process harmonisation along the template implementations

Owner of the T&E process training material for key-user community, accountable for keeping the training documentation is updated with all system updates and new releases

Collaborate with BPA (-s) to plan, test and deliver changes to the system.

Identify design/test and implements standardization/ automation projects that will generate productivity and/or simplification for end-users.

Ensure all master data elements are consistently configured and maintained including close cooperation with Global and local HR representatives

Act as the point of contact for senior stakeholders in operation country to maximize customer satisfaction for the operation country, align on priorities and ensure timely execution of key actions agreed.

Cooperate closely with Global Business Process Owner for Backoffice for any process change and Concur technical enhancements

• Schedule, administer, and monitor the day-to-day activities for the team and processes– 13 countries (31 entities, to 10 FTE’s) - T&E and Triangular Business
• Supporting and active participation in governance work
• Acting as a BCP Lead
• Acting as a Subject Matter Expert (on behalf of SSC) in worldwide projects (harmonization of processes, policies, reporting, implementation of new technical solutions)
• Leading internal SSC’s projects (such as: Internal Trainings Program, Knowledge Retention Strategy)
• Acting as a ICS Control Owner for T&E (execute procedural controls and governance procedures)
• Participate in Transition -, Process Management -, and Steering Committee Meetings
• Coordinating process improvement initiatives
• Long-term resources planning
• Ensuring proper level of staffing to maintain stability of operations
• Discussing and negotiating customer’s requirements

- Process tasks:
• processing travel expense claims, posting the part of the claims, solving clients' problems related to travel expenses per phone/e-mail
• manually posting of the claims, advance payments, payments order
• month/period/ year end close (clearing of G/L and vendor accounts, balance confirmations)
• reporting
• updating the Travel Policies

- Supervisor's tasks:
• Schedule, administer, and monitor the day-to-day activities for the team – 7 countries (22 entities)
• Holiday & vacation management
• Train, develop and motivate team members; provide guidance, direction and evaluation of team members
• Participate in the staff recruitment process
• Ensure process documents are reviewed and updated on a regular basis
• Participate in Service Management Meetings and customer calls to share feedback and operational results
• Participate on service transitions projects as needed

• Transition of T&E Process
• Creating and review DTPs
• Participate on Fit Gaps
• Participate on PMO Meetings
• Participate in automation, including design and re-engineering of T&E Process (technical solution in SAP, implementation of new scanning process – external)
• Creating the Travel Policy for FKBS (according to polish regulations)

• Organization of work
• Team managing
• Office administration duties
• Recruitment
• Preparing documents
• Customer service and contractor representative (also in German and English language)
• Holding meetings with contractors and lawyers
• Preparation of (export/import) commercial offers
• Canvassing of customers
• Interaction and dealing with project operations with Eastern Asia
• Planning of advertising campaign (e-commerce)
• Supervise of corporate finance
• Organization of business trips