Magdalena Piwnik

 Manage a successful Global Sales Support Team to ensure that team meets daily sales performance and implementing a new way of working by cross-functionally collaboration to develop campaigns, training programs, and processes that accelerate the sales cycle and arm the sales force to win in the market
 Always looking for ways to simplify, enabling customer teams to be more efficient and effective in the field
 Day to day support of field sales team that includes reinforcing best practices, problem solving and resolution of issues
 Facilitate sales onboarding and provide training materials for internal and external stakeholders
 Manage specific projects from start to finish, representing the interests of Sales Leadership and Operations
 Develop existing relationships by ensuring clients are kept fully informed of the proposition
 Collaborate with other teams to implement new business strategy
 Business travel (+60 days per year)

 Manage a successful Global Order Team in Poland and Sales support Team in HQ Denmark (+20 team members) ensure that both teams consistently meet or exceeds daily sales performance
 Responsible for the development and implementation of new processes and procedures for effective and efficient team operations.
 Implements technologies, including CRM, ERP, license system, Webshop to field sales teams
 Work effectively with internal support departments (Marketing, Business and Product Development, Sales Managers) to develop effective sales strategies that promote sales to new and existing customers
 Works closely with sales management to inspect proactively sales process quality and prioritize opportunities for improvement
 Act as primary liaison between Sales, Production, Planning, Development and Operations teams to ensure customer needs are met
 Monitors the accuracy and efficient distribution of sales reports and other intelligence essential to the sales organization. Recommends revisions to existing reports, or assists in the development of new reporting tools as needed.
 Coordinates training delivery to sales and sales support personnel in the sales organization supported.
 Builds peer support and strong relationships with external and internal stakeholders
 Attending at the FDA, BSI audits
 Business travel (+100 days per year)

 Participation in the budget and forecasting processes, reports for management, auditors
 Analyze and comment the budget, cash-flow projection, management reports
 Manage the monthly, quarterly, yearly reporting process in line with corporate requirements in terms of timing and quality
 Preparing foreign payroll
 Monthly cost controlling and analyzing for all entities
 Identify potential areas for improvement (finance, subscription, order processes)
 Part of Team responsible for implementation a new ERP software (Microsoft Dynamic)
 Responsible for implementation a new expense system;
 Developing and optimizing processes and controlling tools (improve transparency of reporting including KPI’s)
 Checking, validating procedures and data; ensure effective and well-documented processes supported by IT tools
 Development of best practice processes
 Support team colleagues globally
 Ad hoc projects

Position: Senior Accountant at WNS for Universal Music Denmark
September 2012 - January 2013 transition in Copenhagen (our client
Universal Music Group an American multinational music company. It is
The largest of the "big three" record companies by its leading market
share and its multitude of global operations).
Responsibilities:

• AP/AR module controlling, (preparing calculation for IC re-charges)
• Profit cost center verification,
• BS reconciliation
• 12 Banks (cash application and reconciliation)
• FA (depreciation, disposals)
• Cash flow, cash pooling, projection
• IC balance verification and final confirmation
• Process improvement
• Ad hoc projects related to financial management and reporting
• Participation into annual audit
• Implementation SOX, KPIs and SLA (preparing documentation DPMs
and process maps)

05.2011-08.2011 transition in Denmark (Copenhagen)
Responsibilities:

- preparing daily/monthly/yearly reports for Sales Managers
- preparing the monthly bonuses calculations for distributors
- verification of accounts of distributors, enter AR adjustments if it is required
- preparing payments for distributor from Denmark, Finland, Sweden, Norway
- preparing statements for distributors
- verification the IC invoices
- cancel the unpaid orders and enter a proper adjustments if it is required
- co-operation with Sales Departments
- in December – audit for Scandinavian entity – answering for the auditors question regarding to bonus process
- back up for GL/AR/AP accountants (preparing payments,
reports, booking IC invoices etc)

I've worked for RR Donnelley Europe as a Junior accountant.
From January of 2009 to June 2010 I was memeber of Hungarian / Finland Team. I was responsible for : receipt of invoices by post, opening, sorting, batching and scanning them into ERP system; reversing invoices incorrectly posted; investigate held invoices and debit balance; booking delegations and petty cash; resolving problems with purchases; preparing payments in our bank system and asking for payments approval;
liaison with suppliers and internal departments as well as client departments and branches to ensure the vendor questions are dealt in a timely and efficient manner;
preparing and analyzing daily, weekly and monthly reports (for example: cash flow, daily payment reports etc); bank statement allocation, responding to reminder letters, sending payments confirmation to suppliers ; account reconciliation ; assisting on special project – implementing a new applications of Image Now, testing a new version JD Edwards, preparing internal training for colleagues; other ad hoc project/activities work as required.
Since July 2010 I was responsible for General Accounting in English Team (transition in England- one week in June and in July). I was participating in migrating GL processes and implementation a new version of JDE - improvement of accounting processes;

I was responsible for :
Reconciliation GL accounts and complete reconciliations in AssureNet;
participation in the process of month closing,
arising and booking AR invoices;
checking statements from suppliers and integrity reports,
conatct with AP Team
processing transactions of fixed assets
I am adinistrator of AMEX - corporate card system - I was booking AMEX reciepts;
I was back-up for person who was responsible for making payments in international entities

I used to work for IBM BTO in Cracow as a Data Validator in Accounts Receivable UK team. I was responsible for : review and verify the accuracy of data read by the Optical Character Recognition system; completion of data not been automatically captured by the OCR system, manually input missing or incorrect data based on information from documentation received; identification of non standard documents/layout/key words, accurate transfer of information to Administration team in order to update scripts; ad hoc help to scanning team e.g. post sorting, hardcopy archive maintenance etc; control of all document workflow procedure ( including Iron Mountain SLA’s); contact the different intervenient in the stages on the workflow (Client/ IM/IBM IT) super user tester for all updates in all tools regarding to document workflow (OCR/Prokey/Content Menager/ARCollect); re-scan requests to Iron Mountain; managing Content Manager and Operational Reports by providing them to the client on daily basis.

I had a practice in Electrolux , where I worked in Account Payable (AP) Swedish team. I checked reports and AP documents. Besides I helped in office-administrative works on reception.