Magdalena Kaczmarczyk

Responsible for the team of 5 IT recruiters
Single point of contact to the clients both HR and IT Tech
Providing customer service and delivery to the Clients
Acting as Business Development Manager – opening new business in three different locations:
Kraków, Warsaw and Łódź
Providing coaching, motivation and training to my team members
Looking after international IT project and clients
Building partnership relations to clients and candidates on all professional levels
Direct search, executive search and headhunting as the means of 360 degree consultant role
Face to face meetings and interviews with the candidates for the middle management roles

Responsible for running the Islington Primary desk, based within the London West team.
• Placing, depending on time of year, between 100-150 teachers' days per week
• Bringing on new business increasing by nine more clients
• Working in a fast-paced, high pressure, target driven environment
• Liaising (both over the phone and face-to-face) with Head Teachers, Deputy Heads, School Business Managers and Bursars to continue to support their supply needs and permanent business needs, and becoming a highly important contact for them
• Was the top consultant in the whole company for the Autumn 2010 Long-Term Drive (the only consultant to hit all targets – permanent fees, long-term days and gross profit per day)
• Regularly billing an excess of £6,000 of Gross profit per teacher's days per week
• Building strong relationships with the teachers and support staff in London, as well as forging excellent partnerships with other Protocol teams (i.e. Candidate Management / Clearing)
• Deciding which clients should receive discounted rates or incentives, responsible for holding negotiations with clients
• Managing my own workload, and budgeting for where I plan my desk to be during the next term/year
• I use my market knowledge to decide which clients should receive discounted rates or incentives, and holding negotiations with clients
• Analysing data on a daily and weekly basis, to compare how I and my team are doing, to understand where we are at in the marketplace, and to gain an understanding of how to proceed
• exclusivity on working on their vacancies

Responsible for the recruitment of temporary and permanent office support staff throughout central London.
• Building and developing my own desk, by cold calling new Clients and keeping in touch with existing Clients
• Interviewing candidates, from graduates to fully qualified teachers
• Visiting Clients to gain exclusivity on working on their vacancies
• Liaison with HR departments and directly with staff who are looking to recruit
• Negotiating fee structures with clients
• Coordination of the whole recruitment process
• Screening CVs & interviewing candidates (from Office Juniors to Senior PA’s) to understand their requirements
• Selecting appropriate methods of candidate generation i.e. press advertising, web advertising, networking etc.
• Understanding of employment law issues and legislations
• Handling enquiries re wages, tax issues, holiday entitlement etc.
• Developing both client and candidate relationships over time
• Matching suitable candidates to client vacancies
• Managing multiple recruitment requests simultaneously
• Working to tight deadlines in a highly reactive environment (e.g. to fill a booking within an hour if a client needs an urgent teachers in that morning, processing timesheets etc)
• Adhering to agreed SLA’s and achieving their set targets
• Following best practice guidelines from the REC (Recruitment & Employment Confederation)
• Handing sometimes demanding calls in a professional manner at all times
• Daily business development, including cold calling businesses to bring on new clients, and keeping in contact with current clients to understand their present and future recruitment needs. This business to business liaison happens both over the phone and on visits, to gain a competent idea of what they need
• Collating sales data to understand how to progress