Maciej Sikora

Leading role in project executions after contract signing: delivery of services for the major/premium customers to agreed timescales, budgets, and scope; managing changes to the scope of the project, project issues and risks as they arise; monitoring, controlling and providing feedback on delivery progress back to customer and company; developing project plans and negotiating for engineering resources to ensure projects are correctly staffed;
- Service Delivery Dept. improvement programs.

management of service delivery projects (mostly large and for international carriers and enterprises) to meet cost, timescale and quality drivers; delivery of technical and cost input to account managers; technical and budget validation of proposed solutions; Participation to internal and external customer meetings to agree on the delivery processes, resources and cost; co-operation with 3rd Party Suppliers and most of the company departments.

Cross-functional Service Delivery Project Management,
Transmission & Voice Services Delivery Management; planning, managing and improving service deliveries for customers according to specific commitments; Single point of interference between different teams, 3rd parties and customers; cross-functional position in multinational and multilingual environment.

1st Line Network Maintenance and Troubleshooting

Support in offers preparation for customers, credibility check.

Responsibilities: Network Design using AutoCAD environment & Documenting