пропозиції роботи
Łukasz Rolka
FOH Duty Manager, Menzies Aviation
Burgess Hill,
zagranica
Dołącz do GoldenLine i obejrzyj pełny profil tego użytkownika
Zobacz pełny profil
Umiejętności
Coaching
Leading Change
Microsoft Office
Staff Appraisal
Planowanie strategiczne
Jezyk Angielski - biegly
Obsługa klienta
Staff Training
Team Leading
Administracja biura
Języki
angielski
biegły
Doświadczenie zawodowe
Airport Security Officer
Gatwick Airport Limited
Team Operations Manager
Aviator Airport Alliance Europe AB
Responsible for providing highest possible service to customer airlines in Front of House at London Gatwick Airport. To achieve this I am managing three teams on daily basis, exceeding 100 employees.
Team supervisor
Swissport International Ltd.
- allocating jobs for team of over 50 agents,
- responding for queries of passengers, airlines and Gatwick Airport managers,
- daily reporting to customer airlines and Swissport managers,
- processing passengers payments,
- responding for complaints from passengers and airline
- work under pressure of time and performance
- responding for queries of passengers, airlines and Gatwick Airport managers,
- daily reporting to customer airlines and Swissport managers,
- processing passengers payments,
- responding for complaints from passengers and airline
- work under pressure of time and performance
Team Leader
Swissport International Ltd.
- allocating jobs for team of over 50 agents,
- responding for queries of passengers, airlines and Gatwick Airport managers,
- daily reporting to customer airlines and Swissport managers,
- processing passengers payments,
- responding for complaints from passengers and airline
- work under pressure of time and performance
- responding for queries of passengers, airlines and Gatwick Airport managers,
- daily reporting to customer airlines and Swissport managers,
- processing passengers payments,
- responding for complaints from passengers and airline
- work under pressure of time and performance
Passenger Service Agent
Swissport Ltd.
• Manage all Change and Move management of passengers, checking on security issues on all levels.
• Strategic Planning for disadvantaged and disabled clients.
• Setting out the travel documentation and arrangements on the ground.
• Responsible for use of LDCS (Local Departure Control Systems), Amadeus and Babel programs.
• Strategic Planning for disadvantaged and disabled clients.
• Setting out the travel documentation and arrangements on the ground.
• Responsible for use of LDCS (Local Departure Control Systems), Amadeus and Babel programs.
Szkolenia i kursy
2015 HR Grievance and dismissing course
2014 Virgin Atlantic Airlines long haul cashier course
2014 Virgin Atlantic Airlines long haul cashier course
Edukacja
Socjologia, magisterskie
Uniwersytet Rzeszowski
Specjalizacje
Obsługa klienta
Inne
