Łukasz Olczyk

-Windows PE ( Maintaining production environment for Acer EMEA service sites)
-Shell/bash Scripting (Writing ini,bat,cmd scripts for Win PE)
-Blancco Eraser implementation(LUN,Mobile,Server, Driver Erasure) for GDPR/RODO requirements
-Process support in repairs for E-Commerce clients.
-Improving/developing knowledge base [PHP, MySQL,CSS,HTML]
-DevOps (development and operations) between Taiwan Dev Team and EMEA Services
(Android devices testing software solution)
-System OS images support for EMEA region
-Creating process documentation

-Processes support/improvement
-Maintenance technical documentation
-Develop WWW interfaces for internal tools

Writing documentation for LTE Advanced technology:
-Flexi Zone Controller in LTE 4G
-mc Radion Network Controller in WCDMA 3G
-LTE featuers

- Own Project:
 • Building WWW intarface for Tech. Bulletin in [PHP,MySQL,HTML,CSS,FLASH] for production.

- Management:
 • Weekly status reports
 • Support in strategic decisions [calculating project risk]
 • Road Maps
 • Tasks assigning to others members

- DataBase:
 • Management SQL DB with production components
 • Coordinating DB with S/W EC [Embedded Controllers] Bios, UEFI Bios
 • Building Full DB with Tech. documentation

- New Product Introduction [NPI] - Development:
 • Pre NPI review
 • Product qualification
 • Tech. Support in hard cases
 • Trainings / Presentations of new products

- Documentations:
 • Preparing ECN[Engineering Change Notifications] in projects.
 • Preparing testing tools Lists and Costs
 • Preparing Servis Guides
 • Preparing BOMs lists for Mainboards [multi level Boms]
 • Preparing doc. for ISO 9001

- TeamWork:
 • Helpdesk Kayako / Cerberus [Ticket systems]
 • Support and CO. work with BGA Team
 • Cooperating with ACER HQ Tech.Support Engineers and QA managers
 • Cooperating with internal dep. Planning, Sales, Purchasing, Qulity, Prodution

- Additional:
 • PHP MySQL HTML CSS interface developer
 • 6 months Temporary substitution for Engineering Supervisor

- Auditing:
•Audit outsite vendors/contractors

- NPI development:
•Pre assembling and review new prototypes
•Coordinating first Mass Production

- Support:
•Hard investigations
•Support QA, CS, Planning, Production
•Cooperating with HQ Korea Engineers

- Documentation:
•Preparing Bill of Materials BOMs multi levels
•Alternatives components tests and reports
•Engineering Change Orders ECO implementation