пропозиції роботи
Łukasz Bartnicki
Conference & Banqueting Operations Asst Manager, QHotels
Warszawa,
mazowieckie
Dołącz do GoldenLine i obejrzyj pełny profil tego użytkownika
Zobacz pełny profil
Umiejętności
Alergen
Banquet Operations
Cash-handling
koordyncja konferencji
Conference Services
Delphi
F&B Operations
Bezpieczeństwo żywności
Gala Dinners
Micros
Microsoft Office
Opening Hotels
Systemy operacyjne
POS
Prapremiera
Pre-opening experience
Rekrutacja
Silver Service
SOP development
Stock Rotation
Taking Orders
Venue Dressing
Wedding Coordinating
Sztuka łączenia win i potraw
Degustacja win
Fidelio
Organizowanie eventów
MRP II / ERP
Micros Systems
Języki
polski
ojczysty
angielski
biegły
hiszpański
podstawowy
niemiecki
podstawowy
Doświadczenie zawodowe
Hospitality Professional
looking fo a new opportunity
Conference & Banqueting Operations Asst Manager
QHotels - The Midland Hotel Manchester
Main – To ensure that the Conference and Banqueting department operates efficiently ensuring maximum profitably while maintaining the company reputation and ethos. To assist the Conference & Banqueting Manager with the business performance and team structure as well as maintaining high standards of food, service, and health and safety.
Service – Work closely with Heads of Department and Venues Managers eg MCC and Hotel Food and Beverage Manager, to set the standards of service of our department and constantly monitor to ensure consistency; ensure that the service offered by all team members is personal and memorable; That guest needs are anticipated and requests followed up; Build relationships with guests, ensuring that they want to return to QHotels; Assist with Duty Manager cover of the hotel; Demonstrate excellent standards to the team and train and develop as required to ensure all standards are adhered to; Work with sales team to ensure that guest service levels and expectations are maximized; Ensure all functions maintain a first class and positive visual impact; Stay abreast of applicable liquor laws and hotel rules; Act as an ambassador for the QHotels brand at all times and to ensure Group values are upheld to both external and internal contacts, through appropriate behavior and performance
Service – Work closely with Heads of Department and Venues Managers eg MCC and Hotel Food and Beverage Manager, to set the standards of service of our department and constantly monitor to ensure consistency; ensure that the service offered by all team members is personal and memorable; That guest needs are anticipated and requests followed up; Build relationships with guests, ensuring that they want to return to QHotels; Assist with Duty Manager cover of the hotel; Demonstrate excellent standards to the team and train and develop as required to ensure all standards are adhered to; Work with sales team to ensure that guest service levels and expectations are maximized; Ensure all functions maintain a first class and positive visual impact; Stay abreast of applicable liquor laws and hotel rules; Act as an ambassador for the QHotels brand at all times and to ensure Group values are upheld to both external and internal contacts, through appropriate behavior and performance
Restaurant Manager
Restauracja "Mąka i Woda"
Business Activities – Taking responsibility for the business performance of the restaurant; analyzing and planning restaurant sales levels and profitability; organizing marketing activities, such as promotional events and discount schemes; preparing reports at the end of the shift/week, including staff control, food control and sales; creating and executing plans for department sales, profit and staff development; setting budgets and/or agreeing them with senior management; planning and coordinating menus.
Front-Of-House – Coordinating the entire operation of the restaurant during scheduled shifts; managing staff and providing them with feedback; responding to customer complaints; ensuring that all employees adhere to the company's uniform standards; meeting and greeting customers and organizing table reservations; advising customers on menu and wine choice; recruiting, training and motivating staff; organizing and supervising the shifts of kitchen, waiting and cleaning staff
Front-Of-House – Coordinating the entire operation of the restaurant during scheduled shifts; managing staff and providing them with feedback; responding to customer complaints; ensuring that all employees adhere to the company's uniform standards; meeting and greeting customers and organizing table reservations; advising customers on menu and wine choice; recruiting, training and motivating staff; organizing and supervising the shifts of kitchen, waiting and cleaning staff
Conference & Banueting Supervisor
Starwood Hotels & Resorts - The Bristol Hotel Warsaw
The organization and coordination of the proper functioning of the department at conferences and banquets; managing a team of Staff in the department of conferences and banquets; coordination and cooperation with the outside firm BSC - Audio / Video equipment; creation and implementation of marketing strategies, implementation of budget plans; close cooperation with other departments at ensuring effective flow of information; shaping and maintaining a good relationship with the guests; quality control of products and services; consumption control and maintenance of technical equipment banquet and conference rooms; analysis and cost control (c&b department); planning and settling time employees; training of junior staff with current standards, update SOPs, introduction of new standards
Restaurant Supervisor
InterContinental Hotels Group - The InterContinental Hotel Warsaw
Managing a team of restaurant ambassadors and teammates; involved in the formation of new listings in the restaurant; inventory control; creation and implementation of marketing strategies; implementation and control of budget plans; shaping and maintaining a good relationship with the guests; quality control of food and beverage products; consumption control equipment; organization of training courses for employees of the products, services and IHG standards and HACCP standards
Conference & Events Supervisor
InterContinental Hotels Group - The Crowne Plaza Hotel Manchester
Ensure Conference and Banqueting suites are set up in accordance with hotel function requirements, ensuring the brand standards are maintained throughout; setting up, safe operation, storage and safe handling and care of Hotel Conference and Banqueting audio visual equipment; ensure Conference and Banqueting rooms are serviced as directed; ensure all storage areas for Conference and Banqueting equipment are kept in a safe and tidy condition; service of food and beverage as directed by superiors; ensure on all occasions you observe safe and hygienic working practices in order to satisfy Health and Safety at Work, Food Hygiene and other statutory legislation; attend work consistently well groomed, in uniform, as laid down to the standard required; strictly adhere to fire procedures, precautions and bomb threat procedures as laid down by the hotel; attend training when required
Conference & Banqueing Porter
QHotels - The Midland Hotel Manchester
Keep portable Bars clean at all times, help take trolleys full of dishes to kitchen area, always works in a quiet, orderly fashion so as not to disturb meetings that are in progress, ensures Banquet check list is completed on a daily basis, performs any other duties as required by management to ensure customer service, set-up all meeting rooms as per customer requests, clean out rooms at end of function and re-set rooms for next function, refresh all rooms during lunch break, ensure all Banquet rooms and storage areas are clean at all times and kept in proper condition according to company standards
Bar Supervisor/Head Waiter
The Churchill's Bar Manchester
Serve customers in a friendly and helpful manner; order supplies from outside vendors; monitor and maintain an inventory of supplies; mix ingredients according to drink recipes; perform physical activities such as lifting and stooping; place bottled merchandise and glasses to make a smart display; collect cash for beverages or drinks served and record sales; clean glasses and additional utensils; sanitize ice tanks, coolers, and other bar tools
Szkolenia i kursy
National Vocational Qualification - 6 months Course
Professional Training; Level 2.
Course in Conference & Banqueting, Food and Hygiene, Health and Safety.
Professional Training; Level 2.
Course in Conference & Banqueting, Food and Hygiene, Health and Safety.
Edukacja
Wydział Cybernetyki/Zarządzanie i Marketing, licencjackie
Wojskowa Akademia Techniczna w Warszawie
ESOL - English skills of life/certificate, licencjackie
Salford University/Cambridge Branch/Pendleton College
Ekonomia/Bankowość, średnie
Prywatne Technikum Ekonomiczne - Warszawa Ursynów
Specjalizacje
Hotelarstwo/Gastronomia/Turystyka
Hotelarstwo
Hotelarstwo/Gastronomia/Turystyka
Katering/Restauracje/Gastronomia
Zainteresowania
New Technologies – actively involved in research on the use of current & the latest technologies for people with disabilities (at the Department of Cybernetics at the Military University of Technology);
Passion for the Apple products since first iPhone launch in 2007 – every day is a new discovery for the enthusiast.
Journalism – providing a social networking at different aspects of life (promoting products and gastronomic traditions of Polish cuisine).
Passion for the Apple products since first iPhone launch in 2007 – every day is a new discovery for the enthusiast.
Journalism – providing a social networking at different aspects of life (promoting products and gastronomic traditions of Polish cuisine).
Grupy
Hotel & Hotelarze
To miejsce spotkań wszystkich których istotną część w życiu stanowi praca w Hotelu.
Zaproś znajomych.
Hotelarze i Gastronomowie
Szukasz stażystów do swojego Hotelu lub Restauracji? Zapraszamy na www.work-and-fun.com
Turystyka i hotelarstwo
Turystyka i hotelarstwo wiąże się z podróżami, to ciągły kontakt z ludźmi, głównie obcokrajowcami. Dlatego do najbardziej pożądanych cech w tej branży należy znajomość przynajmniej kilku języków obcyc
