Krzysztof Półtorak

IT Group Manager, VOLVO Group IT Services
Wrocław, dolnośląskie

Umiejętności

Zarządzanie wydajnością Cost Reduction Management Globalne Dostawy ITIL Security Awareness ITSM Zarządzanie Zmianą - Change Management Business management International Cooperation Flexibility/Adaptability/Managing Multiple Priorities Building Effective Teams Developing Direct Reports

Języki

polski
ojczysty
angielski
biegły

Doświadczenie zawodowe

Volvo IT Poland
AID IT Group Manager for Application Operation Delivery EMEA
• accountable for global 24/7 core ITSM Remedy infrastructure environment maintenance
• accountable for global 9/5 core ADDM infrastructure environment maintenance
• accountable for Global Dealer System (GDS) environment maintenance
• responsible for productivity and delivery quality
• responsible for continuous services improvement to ensure efficiency
• responsible for managing service catalogue
• exposition to global products and projects
• ownership of an associated budget, securing application runtime costs
• responsible for AOM services for application portfolios
• responsible for assignment agreements for client-facing services
• accountable for managing resources, succession planning, career development
• accountable for long term development of a team, securing training and/or coaching
Volvo IT Poland
DM IT Group Manager for Service Operation and Factory&Warehouse IT Deliveries
combining functional and line management and responsible for two totally different business areas. Providing support for the constantly changing business environment of the Company, actively cooperating with various stakeholders in a multi-cultural environment with a particular focus on addressing business requirements of Volvo Bus Corporation and QoS for core ITSM Remedy infrastructure. Accountable for building new competence areas (ITSM Application Production, SAP Application Production) from scratch
Ministerstwo Spraw Wewnętrznych i Administracji
COI; Head of Controlling Department
responsible for maintaining management information system (MIS), conducting security audits, coordinating procedures to ensure IT compliance with pertinent laws and regulations, analyzing business requirements and risks for largest governmental projects
Grupa PZU
PZU Group Main Headquarters, IT Department; Head of PZU Group IT Team
responsible for building IT strategies and structures; conducting large projects and changes; having an ownership for asset management process; creating budgets
Grupa PZU
Regional PZU S.A. Headquarters in Wroclaw; Head of IT Department
responsible for managing projects, driving changes, building teams, capacity and levels of services planning; initiating and supervising investment and purchase processes; analyzing business requirements and risks, prioritizing tasks

Szkolenia i kursy

• AgilePM Foundation Certificate
• PRINCE2
• Certified Business Continuity Professional
• BCLE2000 – Business Continuity Management for Advanced Professionals
• Business Continuity Planning
• Risk Management Solutions

• ITIL® Expert in IT Service Management
• ITIL® Managing Across The Lifecycle Examination
• Certificate for ITIL Intermediate Lifecycle Stream: Continual Service Improvement
• Certificate for ITIL Intermediate Lifecycle Stream: Service Operation
• Certificate for ITIL Intermediate Lifecycle Stream: Service Transition
• Certificate for ITIL Intermediate Lifecycle Stream: Service Design
• Certificate for ITIL Intermediate Lifecycle Stream: Service Strategy
• Certificate for ITIL Foundation 2012 edition

• Certified Auditor of IT Management Systems ISO 20000-1:2005
• Certified Auditor of Information Safety of Management Systems ISO 27001:2005
• Certified Auditor of Systems Quality ISO 9001:2000

• Technical&Physical Security Management Systems
• Certified IT Security Manager, level II
• Certified IT Security Manager, level I

• Change Management
• Manager’s Academy
• Effective Communication and Team Relationship Building
• Effective Influencing

Edukacja

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Management of Quality and Safety of Information in IT Environment, studia podyplomowe
Politechnika Warszawska
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Project Management in Financial Institutions, studia podyplomowe
Politechnika Warszawska
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Management Methods and Finance, studia podyplomowe
Politechnika Wrocławska
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Free Market Economy, studia podyplomowe
Akademia Ekonomiczna im. Oskara Langego we Wrocławiu
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IT and Business Management; MSc in Software Engineering, magisterskie
Politechnika Wrocławska

Specjalizacje

IT - Administracja
Bezpieczeństwo/Audyt
IT - Administracja
Zarządzanie usługami
IT - Rozwój oprogramowania
Zarządzanie IT

Zainteresowania

rock and mountain climbing

Organizacje

member of ISACA (Information Systems Audit and Control Association) 2004-2008

Inne

• Competency to act as a board member in state-owned companies (on having passed an examination set by the Minister of Treasury)
• Completed training for management and board members of commercial and trade institutions