Umiejętności
Zarządzanie wydajnością
Cost Reduction Management
Globalne Dostawy
ITIL
Security Awareness
ITSM
Zarządzanie Zmianą - Change Management
Business management
International Cooperation
Flexibility/Adaptability/Managing Multiple Priorities
Building Effective Teams
Developing Direct Reports
Języki
polski
ojczysty
angielski
biegły
Doświadczenie zawodowe
AID IT Group Manager for Application Operation Delivery EMEA
• accountable for global 24/7 core ITSM Remedy infrastructure environment maintenance
• accountable for global 9/5 core ADDM infrastructure environment maintenance
• accountable for Global Dealer System (GDS) environment maintenance
• responsible for productivity and delivery quality
• responsible for continuous services improvement to ensure efficiency
• responsible for managing service catalogue
• exposition to global products and projects
• ownership of an associated budget, securing application runtime costs
• responsible for AOM services for application portfolios
• responsible for assignment agreements for client-facing services
• accountable for managing resources, succession planning, career development
• accountable for long term development of a team, securing training and/or coaching
• accountable for global 9/5 core ADDM infrastructure environment maintenance
• accountable for Global Dealer System (GDS) environment maintenance
• responsible for productivity and delivery quality
• responsible for continuous services improvement to ensure efficiency
• responsible for managing service catalogue
• exposition to global products and projects
• ownership of an associated budget, securing application runtime costs
• responsible for AOM services for application portfolios
• responsible for assignment agreements for client-facing services
• accountable for managing resources, succession planning, career development
• accountable for long term development of a team, securing training and/or coaching
DM IT Group Manager for Service Operation and Factory&Warehouse IT Deliveries
combining functional and line management and responsible for two totally different business areas. Providing support for the constantly changing business environment of the Company, actively cooperating with various stakeholders in a multi-cultural environment with a particular focus on addressing business requirements of Volvo Bus Corporation and QoS for core ITSM Remedy infrastructure. Accountable for building new competence areas (ITSM Application Production, SAP Application Production) from scratch
Szkolenia i kursy
• AgilePM Foundation Certificate
• PRINCE2
• Certified Business Continuity Professional
• BCLE2000 – Business Continuity Management for Advanced Professionals
• Business Continuity Planning
• Risk Management Solutions
• ITIL® Expert in IT Service Management
• ITIL® Managing Across The Lifecycle Examination
• Certificate for ITIL Intermediate Lifecycle Stream: Continual Service Improvement
• Certificate for ITIL Intermediate Lifecycle Stream: Service Operation
• Certificate for ITIL Intermediate Lifecycle Stream: Service Transition
• Certificate for ITIL Intermediate Lifecycle Stream: Service Design
• Certificate for ITIL Intermediate Lifecycle Stream: Service Strategy
• Certificate for ITIL Foundation 2012 edition
• Certified Auditor of IT Management Systems ISO 20000-1:2005
• Certified Auditor of Information Safety of Management Systems ISO 27001:2005
• Certified Auditor of Systems Quality ISO 9001:2000
• Technical&Physical Security Management Systems
• Certified IT Security Manager, level II
• Certified IT Security Manager, level I
• Change Management
• Manager’s Academy
• Effective Communication and Team Relationship Building
• Effective Influencing
• PRINCE2
• Certified Business Continuity Professional
• BCLE2000 – Business Continuity Management for Advanced Professionals
• Business Continuity Planning
• Risk Management Solutions
• ITIL® Expert in IT Service Management
• ITIL® Managing Across The Lifecycle Examination
• Certificate for ITIL Intermediate Lifecycle Stream: Continual Service Improvement
• Certificate for ITIL Intermediate Lifecycle Stream: Service Operation
• Certificate for ITIL Intermediate Lifecycle Stream: Service Transition
• Certificate for ITIL Intermediate Lifecycle Stream: Service Design
• Certificate for ITIL Intermediate Lifecycle Stream: Service Strategy
• Certificate for ITIL Foundation 2012 edition
• Certified Auditor of IT Management Systems ISO 20000-1:2005
• Certified Auditor of Information Safety of Management Systems ISO 27001:2005
• Certified Auditor of Systems Quality ISO 9001:2000
• Technical&Physical Security Management Systems
• Certified IT Security Manager, level II
• Certified IT Security Manager, level I
• Change Management
• Manager’s Academy
• Effective Communication and Team Relationship Building
• Effective Influencing
Edukacja
Specjalizacje
IT - Administracja
Bezpieczeństwo/Audyt
IT - Administracja
Zarządzanie usługami
IT - Rozwój oprogramowania
Zarządzanie IT
Zainteresowania
rock and mountain climbing
Organizacje
member of ISACA (Information Systems Audit and Control Association) 2004-2008
Inne
• Competency to act as a board member in state-owned companies (on having passed an examination set by the Minister of Treasury)
• Completed training for management and board members of commercial and trade institutions
• Completed training for management and board members of commercial and trade institutions