Krzysztof Liszka

Team management.
Managing deadlines, coordinating team activities, escalating risk.
Reporting for client and senior management needs.
Recruiting and training coordination.
Creation, review and implementation of procedures.
Constant improvement of delivered services.
Motivating, coordinating and supervising the team.
Providing current performance data for both higher management and external clients.
Providing regular feedback to all subordinates.
Maintaining service quality level by regular monitoring, performance reviews and trainings.
Escalation point for subordinates and customers.
Preparation of complaint investigations.
Managing recruitment.
Shift and vacation planning.
HR and administrative support for national projects.
Translation of procedures and written processes for HR department.
Supporting knowledge transfer and Project transition.