пропозиції роботи
Krzysztof Jaśkiewicz
LAN Support Specialist (2nd Line of support), International Paper Polska Sp. z o.o.
Kraków,
małopolskie
Dołącz do GoldenLine i obejrzyj pełny profil tego użytkownika
Zobacz pełny profil
Umiejętności
stały rozwój
Przemysł papierniczy
Rozwiązywanie problemów
usprawnianie procesów
Języki
angielski
biegły
francuski
dobry
Doświadczenie zawodowe
LAN Support Specialist (2nd Line of support)
• serving as a second line of support to end-users for workstation, server or mainframe applications and hardware
• remote assistance in troubleshooting LAN problems, installing and configuring hardware and software as well as messaging solutions
• day-to-day management and break/fix work of desktops, servers, BlackBerries, printers and LAN for all assigned facilities
• acting as the liaison into specialized IT support groups to assist in expediting the support processes
• remote assistance in troubleshooting LAN problems, installing and configuring hardware and software as well as messaging solutions
• day-to-day management and break/fix work of desktops, servers, BlackBerries, printers and LAN for all assigned facilities
• acting as the liaison into specialized IT support groups to assist in expediting the support processes
IT Customer Support Analyst
• providing IT assistance 24/7 in English, Polish and French
• resolving IT incidents in one phone call minimizing the impact of IT problems on business
• initial troubleshooting for more complex problems
• incident management services (diagnosing, prioritizing and tracking)
• responding to IT related inquiries
• resolving IT incidents in one phone call minimizing the impact of IT problems on business
• initial troubleshooting for more complex problems
• incident management services (diagnosing, prioritizing and tracking)
• responding to IT related inquiries
Grupy
Kraków
Dla osób mieszkających, studiujących, pracujących lub zamierzających pracować/mieszkać/studiować*) w Krakowie lub okolicach
*)niepotrzebne skreśl
