Konrad Szczepański

's focused on new goals ;-)
Warszawa, mazowieckie

Doświadczenie zawodowe

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Assistant
Waterloo Leisure Ltd
b2c market; London
a/ direct customer service; reception (responce of customer inquiries)
b/ maintaing bar stuff; bartender
CHEP Polska Sp. z o.o.
Customer Serive Coordinator
b2b market
a/ supporting Account Managers / European Key Account Managers - back-office;
b/ direct incoming calls of national and international customer service,
c/ data coordinate flow and processing,
d/ European cooperation with CHEP Departments,
e/ customer enquires processing, invoices, sundries and complains,
f/ preparing data reports for Internal and External Clients.
Netia S.A.
EFFICIENCY SALES DIVISION SPECIALIST
b2b market
a/ supporting Key Accounts Managers in the Sales Projects for clients as: Ernst & Young, Mercedes, Deutsche Bank, Cefic Poland, Call Center Poland and others,
b/ preparing reports on Sales Projects from CRM System,
c/ enhancing the analysis of Sales Projects,
d/ controlling the Schedule of Sales presentations for board meetings,
e/ coordinating and solving a problems with the highest priority,
f/ submission of tender documents,
e/cooperating with Product and Marketing’s Department.
Netia S.A.
KEY CUSTOMER SERVICES DEPARTMENT SPECIALIST
b2b market
a/ responsibility for Corporate Market,
b/ taking care of the main customers and Key Accounts,
c/ customers’ orders analyzing and processing,
d/ supporting the Sales Department and Key Account Managers,
e/ cooperation with others operators on Local Number Portability process,
f/ creating and conducting processes of LNP in Customer Department,
g/ knowledge of the law of the Portability Process,
h/ taking part in the BILL to PAY process of the customers' service.
Netia S.A.
DATA MANAGEMENT CENTER CONSULTANT
b2c/b2b market
a/ responsibility for Residential/Mass Market;
b/ taking care of the consumers and SME companies,
c/ processing the migration of internet connections,
d/ investigation on customers' agreement terminations,
e/ maintaining databases e.g.: cessions, transfer to new locations, quantitative changes of flows, contract extensions,
f/ subscribers' order processing.
ARC Farmacja Sp. z o.o. (Warszawa)
MARKETING SPECIALIST
b2c/b2b market
a/ initiating and coordinating healing perpetrates promotions (OTC and ATC),
b/ creating and providing the customer database and the leading maiing actions,
c/ liaising with and negotiating trade conditions with the medicine manufacturers,
d/ liaising with advertising agencies,
e/ selling of the advertising area,
f/ execution of recruitment process for the chain of pharmacies

Specjalizacje

Administracja biurowa
Stanowiska asystenckie