Umiejętności
Salesforce.com
Zarządzanie projektami
Zarządzanie zespołem
Strategia biznesowa
Strategia marketingowa
łańcuch dostaw
Zarządzanie Sprzedażą
Tworzenie analiz i raportów
BADANIA
analiza i tworzenie procesów
Języki
polski
ojczysty
angielski
biegły
niemiecki
dobry
Doświadczenie zawodowe
Dyrektor Departamentu Klientów Indywidualnych
Leading a team of 1.3k FTE across Poland.
During first 6 months:
- successfully introduced new product
- effectively implemented CRM
- set KPIs for selling divisions
- implemented sales approach next to managing contact with the customer
- created 5 offices in main shopping malls
During first 12 months:
- taken over 25% total volume customers changing electricity supplier
- created range of offers for individual companies as well as for companies
- created short and long term strategy for the department
- achieved targets set by company management
- implemented new division for customers needing individual offers
- implemented legislation requirements into business approach
During first 6 months:
- successfully introduced new product
- effectively implemented CRM
- set KPIs for selling divisions
- implemented sales approach next to managing contact with the customer
- created 5 offices in main shopping malls
During first 12 months:
- taken over 25% total volume customers changing electricity supplier
- created range of offers for individual companies as well as for companies
- created short and long term strategy for the department
- achieved targets set by company management
- implemented new division for customers needing individual offers
- implemented legislation requirements into business approach
Regional Director
Regional Sales Director – head of sales team
• Responsible for regions: Gdańsk, Gdynia, Sopot, Bydgoszcz, Toruń and Lublin
• Operational sales management & execution (12 FTEs)
• Leading a team of analysts to provide reports & metrics to improve sales effectiveness (3 FTEs)
• Regions reorganization in order to increase profitability
• New approach to sales management in the regions – facing customer needs and evaluating real costs; long-term planning
• Development of a book of sales instructions for sales representatives with best practises and examples of detailed calculations
• Coaching and developing skills of team members
• P&L responsibility
• Direct reporting to CEO
• Special sales projects management – Premium Partners, Top Restaurants
• Improvement of leads management and related policies
• Public Relations - speech during 3rd Marketing and PR in Health Sector Forum (“III Forum Marketingu i Public Relations w Ochronie Zdrowia”)
• Responsible for regions: Gdańsk, Gdynia, Sopot, Bydgoszcz, Toruń and Lublin
• Operational sales management & execution (12 FTEs)
• Leading a team of analysts to provide reports & metrics to improve sales effectiveness (3 FTEs)
• Regions reorganization in order to increase profitability
• New approach to sales management in the regions – facing customer needs and evaluating real costs; long-term planning
• Development of a book of sales instructions for sales representatives with best practises and examples of detailed calculations
• Coaching and developing skills of team members
• P&L responsibility
• Direct reporting to CEO
• Special sales projects management – Premium Partners, Top Restaurants
• Improvement of leads management and related policies
• Public Relations - speech during 3rd Marketing and PR in Health Sector Forum (“III Forum Marketingu i Public Relations w Ochronie Zdrowia”)
Key Account Manager
Key Account Manager
• BP, ORLEN – development of fresh food supply chain - cost efficiency, distribution solutions, product design, packaging
• AmRest, Fresh Point - purchase and New Product Development
• Skok na Sok - creating a system of supply and NPD
• Managing 2 production sites and 4 transport companies
• Regions budgets responsibility, negotiations of prices and long-term contracts
• Contacting domestic and foreign suppliers, establishing new partnerships
• Consolidation of purchases within number of companies
• BP, ORLEN – development of fresh food supply chain - cost efficiency, distribution solutions, product design, packaging
• AmRest, Fresh Point - purchase and New Product Development
• Skok na Sok - creating a system of supply and NPD
• Managing 2 production sites and 4 transport companies
• Regions budgets responsibility, negotiations of prices and long-term contracts
• Contacting domestic and foreign suppliers, establishing new partnerships
• Consolidation of purchases within number of companies
Purchase and Export Manager
Purchase and Export Manager
• Kazakhstan and Azerbaijan - launching export
• Maintaining cooperation with partners in Central and Eastern Europe
• Armenia, Lithuania, Slovakia, Serbia - gaining new export markets for FMCG Food and Non-Food
• Transport consolidation (setting optimal cost solutions)
• Product groups management – Bread, Sauces and Spices Department
• Kazakhstan and Azerbaijan - launching export
• Maintaining cooperation with partners in Central and Eastern Europe
• Armenia, Lithuania, Slovakia, Serbia - gaining new export markets for FMCG Food and Non-Food
• Transport consolidation (setting optimal cost solutions)
• Product groups management – Bread, Sauces and Spices Department
Koordynator ds. sprzedaży & manager procesu chłodzenia
Innovation Technologist
• Developing new products and technological solutions
• Marketing placement of the products
• Building relations with new customers
• Developing new products and technological solutions
• Marketing placement of the products
• Building relations with new customers
Szkolenia i kursy
2013 – ”Good sale is a good listener” – sales training
2012 - Individual business coach session
2011 - Sales technics, offers creation - coaching cycle
2006 - Foodapest - Budapest Food Trades in Central Europe – translator and assistant of
Chairman of „RSP Złotokłos”
2006 – 2007 - volunteer work in Primary school no. 23 in Warsaw: preparing and realization of educational program “Food – hygiene, hazards, health”
2005 – 2006 - HACCP training - Royal Agriculture Academy in Warsaw
2001 - Work safety and hygiene training – Warsaw University of Life Science
Driving license cat. B – long-term experience and clean records
Complete computer literacy including Windows environment and CRM
2012 - Individual business coach session
2011 - Sales technics, offers creation - coaching cycle
2006 - Foodapest - Budapest Food Trades in Central Europe – translator and assistant of
Chairman of „RSP Złotokłos”
2006 – 2007 - volunteer work in Primary school no. 23 in Warsaw: preparing and realization of educational program “Food – hygiene, hazards, health”
2005 – 2006 - HACCP training - Royal Agriculture Academy in Warsaw
2001 - Work safety and hygiene training – Warsaw University of Life Science
Driving license cat. B – long-term experience and clean records
Complete computer literacy including Windows environment and CRM
Edukacja
Specjalizacje
Sprzedaż
Energia
Sprzedaż
Zarządzanie sprzedażą
Zainteresowania
Team games escape games, outdoor games
Travels “tour leader” certificate,
Music musical education at music school (double bass, piano and clarinet)
Sports skiing, horse riding
Travels “tour leader” certificate,
Music musical education at music school (double bass, piano and clarinet)
Sports skiing, horse riding
Grupy
sggw
SGGW to jedna z najstarszych polskich uczelni. Zawsze wysoko w rankingach. Otrzymała tytuł „Najbardziej innowacyjnej i kreatywnej uczelni w Polsce”.
Doktoranci Kolegium Gospodarki Światowej SGH 2010
Grupa tylko dla uczestników Niestacjonarnych Studiów Doktoranckich Edycji XIV (2010-2013) w Kolegium Gospodarki Światowej w Szkole Głównej Handlowej w Warszawie.
FMCG
Grupa dla wszystkich osób profesjonalnie zajmujących się rynkiem FMCG. Ma na celu wymianę informacji na temat zmian na rynku FMCG w Polsce jak i za granicą.
MOWA CIAŁA
...czyli wykorzystanie komunikacji niewerbalnej w biznesie, negocjacjach, wykrywaniu kłamstw i sytuacjach towarzyskich :)
XXXIII edycja Studiów Podyplomowych SGH
Zarządzanie Projektami - Grupa mająca na celu ułatwienie transferu wiedzy między słuchaczami XXXIII edycji studiów PM na SGH