Katarzyna Pindel

• actively sourcing passive potential candidates using multiple sources, including LinkedIn, Google searches and other sourcing tools
• understanding the job profile and identifying the ideal candidate profiles for the job
• searching for and documenting contact information for identified passive candidates
• administrative tasks (Virtual Assistant), including scheduling interviews and updating profiles in the ATS
• reviewing resumes and credentials for appropriateness of skills, experience and knowledge in relation to position requirements
• managing job posts for multiple positions on multiple platforms
• participating in preliminary interviews and gathering initial data from candidates

• managing the quality of reports and maintaining attention to details
• understanding SLAs and acting in line with clients requirements
• supporting the Client Services Team in providing updates to clients and ensuring that all urgent cases are completed as quickly as possible
• assisting with mentoring, training, and coaching of Service Delivery team members
• picking up any overdue case and determine how these can be completed as quickly as possible
• escalating urgent compliance issues noted while monitoring
• providing feedback and internal support to other departments in order to improve the work
• complying with data protection legislation in everyday work

• conducting pre-employment screening; verification of employment, education and professional qualifications
• contacting directly with the Candidates and Clients
• managing incoming calls and emails
• complying with the Data Protection legislation in everyday work
• communicating with candidates, where appropriate, for missing information or to clarify details
• assisting in taking over new projects
• analysing and evaluating applicability of collected data
• ensuring high attention to detail, accuracy of grammar and spelling, use of proper judgment and reporting accurate content