Katarzyna Kruszyńska (Michalak)

• Supervising daily team work, solving issues, acting as support for team members to ensure continuity of performed processes.
• Setting and execution of short and long-term targets for team members, work with designed targets and standards
• Measurement of KPIs, follow up of process quality and deadlines to reach SLA
• Coordination over migration projects within the unit, ensure required infrastructure, human resources, applications
• Close cooperation with projects stakeholders, transition managers and business units within tasks accomplishment,
• Knowledge management, taking care of proper handover documentation, back up structure
• Search and implementation of best practices, implementations of process improvements
• Budget management within the unit
• Taking care of effective cooperation and transparent communication on different business levels
• Feedback sessions with team members, performance appraisals, follow up of personal development
• Recruitment processes within company needs
• Leading of ad hoc tasks

• Managing team - Coaching and developing 45-members team ,
• Preparing and execution of performance appraisal goals for the team
• Managing of the team composition including backup and handover structure
• Coordinating actions within the team, solving structural issues, defining corrective actions
• Implementing agreed best practices
• Recruitment process
• Managing of the budget of the team
• Ensuring that the service level meets the requirements of the SLA
• Final control of Team reports and targets
• Setting, managing and achieving realistic targets and goals set by Manager
• The day to day relationship with the customer including resolution of customer issues
• Performing tasks on request of Deputy/ Service Manager

same responsibilities as described below

• Managing team,
• leading projects,
• training new comers and update knowledge of AA in such a way that ensure within the whole organisation harmonisation and optimalization of all processes
• Manage to control that service level agreements with the customer are guaranteed.
• The performance of the team dealing with a particular business area, country/region ensuring that the service level meets requirements of the SLA. Being the key influencer in the relationship with the customer in that business area, country/region.
• Acquiring an in-depth knowledge and understanding of country-specific requirements
• Providing operational support to GL AA’s
• Facilitating cooperation with other departments
• Implementing agreed best processes
• Performing operational tasks on request of Team Leader

• maintenance and reconciliation of chart of accounts;
• GL document processing and verification;
• MEC activities;
• BCS reporting;
• Reconciliation of interdepartmental accounts
• taking actions to improve and develop GL processes;
• reports to internal and external customers (e.g. KPIs);
• bank monitoring and reconciliation;
• cash desk report booking;
• payroll and travel expense handling;
• goods flow accounting stock reconciliation

• Posting of financial documents on accounts payable side (Philips vendors as well as third party vendors)
• Preparing incoming financial documents for scanning
• Referring the documents to the customer via SAP WF
• Archiving of documents and preparing packages with the documents to be sent back to the customer;
• Preparing payment proposals to vendor suppliers of the customer (informing Banking Team about creation of proposals)
• ICA reconciliation during an account period and during MEC (preparing ICA reports for MEC)
• Participation in various projects carried out within AP department and aiming at increase of efficiency of each AP associate’s work.