Katarzyna Majewska

Katarzyna Majewska

Recruitment Manager, Fujitsu Technology Solutions Sp. z o. o.

Umiejętności

BPO Client Service Oriented DMAIC FMEA Goal Orientation ISO 14001 Lean Manufacturing 5S (methodology) ISO 9001 Recruitment ISO 18001 5. Dlaczego Problem Solving & Escalation Management Team Development Team Managment Team building and leadership skills Audit Kaizen (methodology) Analytical Abilities

Języki

angielski
dobry
niemiecki
dobry

Doświadczenie zawodowe

Hewlett Packard Global e-Business Operations Sp. z o.o. Wrocław
HR Operations Supervisor
-> supervise and coordinate a team delivering HR operational services for an European customer;
-> responsibility for recruiting, hiring, setting and monitoring of annual performance plans, coaching and career development;
-> actively support integration and transition of personnel administration process into center in Poland;
-> work in conjunction with IT department to support development, testing and implementation of system and applications upgrades;
-> assist internal and external auditors during audit process
Hewlett Packard Global e-Business Operations Sp. z o.o. Wrocław
HR Operations Team Leader
-> monitoring daily performance in order to ensure accuracy, timeliness and volumetric targets;
-> balancing workload, re-assign responsibilities within the team to meet capacity and productivity goals;
-> proactively avoiding backlogs and abandoned calls;
-> helping analyze variations in the SLA metrics. In case metrics are not met, implement action plans;
-> preparing reports;
-> performing specific tasks that cannot be assigned to processors due to segregation of duties or other reasons;
-> document process changes;
-> participating in improvement projects to ensure quality of the process/coordinate improvement projects within the team.
Hewlett Packard Global e-Business Operations Sp. z o.o. Wrocław
Jr HR Administration Specialist
-> assist with preparation and implementation of internal policies and procedures;
-> support the transition of administration processes into HP center in Poland;
-> prepare reports and tools for tracking and measuring daily operations.
EGO Polska Sp. z o.o.
Quality Specialist
-> supervision of product quality assurance (household appliances),
-> development and implementation of procedures and documentation based on the effective Quality Management System (EMPB / PFMEA / IP),
-> complaints management,
-> quality visits and close collaboration with clients in order to analyse root cause of errors and create plans to improve product quality (R8D, Ishikawa,5W methods),
-> initiating activities in order to optimize production process,
-> partial supplier supervision,
-> regular staff quality trainings,
-> active participation and responsibility for client's audits preparations
EGO Polska Sp. z o.o.
Production Assistant
-> cooperation and negotiation with personnel agency;
-> onboarding and permanent employees supervision;
-> preparation of reports and documentation;
-> trainings ad holiday schedule preparation.
Manpower
Branch Manager
-> pursuing of selling policy in area of acquiring new business clients,
-> attending to maintaining positive, stable business relationships with existing partners and professional current service of them,
-> projects implementation within the framework of the budget,
-> trade negotiations,
-> developing strategies,
-> planning,
-> several persons' team management,
-> evaluation and development of staff's competence,
-> promoting of offered services, reporting
Manpower
recruitmant consultant
-> active acquisition of candidates for work,
-> applications management,
-> self-reliant realization of recruitment processes,
-> administrative service of temporary workers,
-> contact and high quality client's service in responding to requests

Edukacja

Logo
Occupational Safety and Health Technology, studia podyplomowe
Lodz University of Technology
Logo
Psychology, magisterskie
University of Lodz

Specjalizacje

Call Center
Zarządzanie Call Center
Human Resources/Zasoby ludzkie
Rekrutacja/Employer Branding
Human Resources/Zasoby ludzkie
Zarządzanie HR
Produkcja
Optymalizacja procesu produkcji
Zarządzanie jakością
Zapewnienie jakości

Grupy

Outsourcingportal.pl
Outsourcingportal.pl
OutsourcingPortal.pl to serwis internetowy poświęcony tematyce outsourcingu, którego grupę docelową stanowią inwestorzy, usługodawcy jak również klienci firm z branży sektora outsourcingowego w tym ró