Umiejętności
CRM
Microsoft Excel
Photo Editor
Sales Administration
Sales Support Tools
Salesforce.com
Salesforce.com implementation
Team Spirit
Adobe Photoshop
Retusz
Adobe Lightroom
praca w zespole
Photo Shop
Photoshop Lightroom
Sales Support
CRM Salesforce
B2B sales support
Team building and leadership skills
Salesforce
Lightroom PS
Sales Managment
Photo Editing
Customer service skills
CCW
Języki
angielski
biegły
szwedzki
dobry
Doświadczenie zawodowe
Deal Management Operation Specialist
Deal Management for Global Providers in terms of deals and orders lifecycle . Creating a bridges between Manufacturing, Supply chain, Sales, Customer Service and managers to ensure right delivery to Partners and End Customers. Continuously work on bridging gaps between cross-functional teams, identify opportunities as well as process improvements.
CUSTOMER SUPPORT (COORDINATING MANAGER)
AUTO CITY BILSKADOR AB
Supporting customers to increase client satisfaction. Managing a 7-10 person team as a coordinating manager and link-person between manager and co-workers. Solving daily issues and queries so that process path would meet deadlines. Establishing relations with sales representatives and suppliers. Creating supply orders in advance for upcoming customers.
SALES TRANSACTION SPECIALIST
Cooperation with Sales representative from Cisco Systems (client) regarding upload and configuring bill of materials and product configuration for client/partner orders. Direct Account Managers Sales support in areas of solving daily issues. Identify and drive process improvements as well as building cross-functional relationship. Registration, import and upload of valid bill of material and configuration on multiple technology platforms. Building strong and trustful relationships with AMs and expanding cross-functional relationships. Handling multiple account managers' queries while providing best service delivery on every contact. Managing difficult cases and escalations. Active participation in teams discussion to support business strategy and company objectives. Managing and supporting Account Managers with Salesforce.com platform on daily basis.
Junior Accountant, Process Analyst for International Paper
As a member of Travel & Expenses Team for International Paper and Temple-Inland I was providing support and service for all travelers from USA and Europe. As the JP Morgan Chase Bank and Bank of America support coordinator I was involved in several process connected witm administration of travel cards for US employees.
Additionally I was help desk and first line support for all cardholders traveling domestic and international.
Within my business I am using application/programs like: Global1, NAVIGATOR; internal bank applications; SAP
Additionally I was help desk and first line support for all cardholders traveling domestic and international.
Within my business I am using application/programs like: Global1, NAVIGATOR; internal bank applications; SAP
Edukacja
Specjalizacje
Administracja biurowa
Sekretariat/Recepcja
Call Center
Konsultanci
Hotelarstwo/Gastronomia/Turystyka
Hotelarstwo
Obsługa klienta
IT/Telekomunikacja
Obsługa klienta
Inne
Zainteresowania
Fotografia, Rozwój osobisty, Bieganie
Grupy
Business Marketing
Marketing Sekrety. Social Media Marketing. Marketing wirusowy, marketing szeptany, event marketing, experiential marketing, guerilla marketing, marketing doświadczeń, content marketing.
Cło i kłopoty z Urzędem Celnym
Informacje o prawie celnym .Kłopoty z Urzędem Celnym, Cła w imporcie do UE .
INTRASTAT
Kraków
Dla osób mieszkających, studiujących, pracujących lub zamierzających pracować/mieszkać/studiować*) w Krakowie lub okolicach
*)niepotrzebne skreśl
Szwecja
Dla wszystkich fanów szwedzkiej przyrody, literatury, sztuki. Dla tych co kochają skandynawskie klimaty i akceptują meble Ikea.