Kaja Michalec

Shell, Senior Manager
Kraków, małopolskie

Języki

polski
ojczysty
angielski
biegły
włoski
biegły
hiszpański
podstawowy
niemiecki
podstawowy

Doświadczenie zawodowe

Shell Business Operations Kraków
Senior Manager
managing teams responsible for processes related to stock management
Capgemini Polska Sp. z o.o.
Team Leader, AP GPO
Managing Accounts Payable/ T&E and Audit Team
Global Process Owner of Accounts Payable Process for both delivery centers in Krakow and in Bangalore (India)
Preparing monthly reports
Leading weekly and monthly meetings with client
Resolving queries
Improving current processes
Managing transitions and retransition to delivery center in Bangalore
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Italian teacher
Feniks Education Center
Italian lessons for beginners
Capgemini Polska Sp. z o.o.
Process Leader
AP Team Leader - managing a team of 12 AP Processors
Reporting
Audit
AP Transition in India
Capgemini Polska Sp. z o.o.
Team Manager
 managing AP, AR and T&E teams (30 subordinates)
 FTE calculations
 improving processes
 close cooperation with client
 supporting transitions
 responsibility over SLAs
 responsible for savings and standardization of processes
 motivating and developing employees
 recruiting new team members
 AP and T&E process support for Capgemini locations – India and China
IBM BTO Business Consulting Services Sp. z o. o.
Accountant
IBM
P2P Transition Italy
Preparing process documentation (procedures, blue prints, maps)
Invoice processing
Payment processing
Vendor query management
Administrative tasks
Capgemini Polska Sp. z o.o.
Juior Customer Service Specialist
customer service in English and Italian
accountant (AP & GL)
internal trainer

Szkolenia i kursy

08.2007 – 06.2008 Università Cattolica del Sacro Cuore, Milan, Italy Exchange Year, The European Erasmus Program
10.2007 – 01.2008 Participation in Intercultural Skills and Communications Workshop

Edukacja

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General Management Programme under ITEC scholarship, studia podyplomowe
International Management Institute New Delhi, India
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sociology, doktoranckie
Uniwersytet Jagielloński w Krakowie
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sociology, magisterskie
Università Cattolica del Sacro Cuore, Milan, Italy
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sociology, magisterskie
Uniwersytet Jagielloński w Krakowie

Specjalizacje

Finanse/Ekonomia
Księgowość

Organizacje

01.2009 – 06.2009 President of UJ Sociology Students’ Society of Mediation and Negotiation

Inne

Good computer skills (MS Windows, MS Word, MS
Excel, MS Power Point, SAP, basic knowledge of Visual Basic)

Driving license

Grupy

Szkoła Główna Handlowa w Warszawie
Szkoła Główna Handlowa w Warszawie
Szkoła Główna Handlowa w Warszawie