Justyna Wójtowicz-Mielczarek

-supervising the customer settelments
-running the current relations with key customers,
-analysing of customers’ balances for the month end, reserve calculation – bad bebt calculation, retro bonus calculation,
-managing aspects of the monthly, quarterly and yearly close process
-monitoring of trade receivables,
-monitoring of deliveries,
-monitoring Order to Cash process,
-monitoring and controll of credit limits,
-monitoring of incoming customers’ payments,
-reporting,
-supervising and running of price protection process,
-supervising the monthly VAT deduction process,
-assisting direct reports in resolution of complex or non-routine issues,
-developing and implementing procedures to ensure an effective quality of money collection,
-regional support: Poland, Czech Republic, Russian Federation

-customer service according to retail credit procedure,
-close cooperation with collection agencies as well as chambers,
-preparation of statements of case,
-analysis of the payment schedule process,
-monitoring of the risk cathegory,
-classification of the bank special deposits level

-order collection according to terms of trade,
-sales orders registration,
-answering customers’ enquieries and complaints,
-issuing sales invoices and credit notes,
-ad hoc financial control, debt collection,
-close cooperation with Raben – the logistics operator of the KFP,
-close support for the Sales, Demand Planning, Treasury Departments

-registration of collection orders,
-collection activities - the claim up to the amount of 400k PLN,
-reporting, cooperation with law office,
-cooperation with international EH business units