пропозиції роботи
Justyna Szymczyk
Customs Support Service Specialist at Hewlett-Packard
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Umiejętności
Zarządzanie reklamacjami
Eclipse
Zarządzanie Sprzedażą
Salesforce.com
Siebel 7.x
wycenianie
Obsługa klienta
SAP GTS
SAP Fusion R01
SAP Velocity D7C
SAP Sail CPO
Sales techniques
Doświadczenie zawodowe
Customs Support Service Specialist
Dealing with problems with company's internal systems
Being the first point of contact to raise internal escalations
Tracking progress of issue resolution
Consulting Subject Matter Experts on complex/critical issues
Ensuring root cause analysis is executed and documented
Proactive monitoring of all customs invoice flows
Recording and reporting all issues
Being the first point of contact to raise internal escalations
Tracking progress of issue resolution
Consulting Subject Matter Experts on complex/critical issues
Ensuring root cause analysis is executed and documented
Proactive monitoring of all customs invoice flows
Recording and reporting all issues
Administrative Sales Support Specialist
Support for the Eclipse system used for valuations of HP products,
Verification of the completeness and correctness of valuations of the orders,
Constant cooperation with Sales Representatives incorporated in the sales process,
Reporting the progress of the valuation and pricing process,
Raily correspondence with the pricing department, especially in Romania.
Verification of the completeness and correctness of valuations of the orders,
Constant cooperation with Sales Representatives incorporated in the sales process,
Reporting the progress of the valuation and pricing process,
Raily correspondence with the pricing department, especially in Romania.
Coordinator of Key Customer Service
SKF Group
Reviewing daily reports,
Issuing and sending invoices to customers,
Preparing monthly reports for the supervisor,
Placing orders,
Creating offers for customers,
Daily monitoring the status of delivery,
Calculation of the monthly average exchange rate,
Controlling the flow of receivables,
Archiving correspondence, orders, quotes,
Constant communication with the Sales Representatives,
Daily correspondence with the factories, esp. from Germany and Belgium
Issuing and sending invoices to customers,
Preparing monthly reports for the supervisor,
Placing orders,
Creating offers for customers,
Daily monitoring the status of delivery,
Calculation of the monthly average exchange rate,
Controlling the flow of receivables,
Archiving correspondence, orders, quotes,
Constant communication with the Sales Representatives,
Daily correspondence with the factories, esp. from Germany and Belgium
Complaint Specialist
Conducting a comprehensive complaint procedure, including preparation of documentation, findings, coordination of recovery plans,
Business decisions in the area of the provision of the complaint,
Verification of agreements,
Quality control and analysis of quality problems,
Verification of the complaint in cooperation with customers,
Coordinating the work of the new co-workers.
Business decisions in the area of the provision of the complaint,
Verification of agreements,
Quality control and analysis of quality problems,
Verification of the complaint in cooperation with customers,
Coordinating the work of the new co-workers.
