Justyna Gałek

Main activities and responsibilities:
- Create and approve timely and accurate Corporate Action events within the accounting system
- Clarification and verification of event facts
- Interpreting information and summarizing terms of the event
- Reviewing mandatory reorg notifications from documents such as prospectus.
- Cooperate with internal clients as well as Technology, Product, Account Managers in terms of informing about operational processes
- Identify and implement best practice controls, checks and processes

Main activities and responsibilities:
-preparing of daily reports and quality check
-work distribution
-coordinating of team work
-cooperation with Santander Germany

Main activities and responsibilities:
-preparing of daily reports and quality check
-feedbacks, work distribution
-cooperation with Geoban UK
-reworking of accounts
-checking of new accounts according to AML procedures

Main activities and responsibilities:
- complex handling of credit accounts
- direct customer service
- answering calls and letters from the German customer
- preparing of quality check and daily reports
- business process reengineering and mapping
- takeover of processes during the fusion between GE Money Bank GmbH and Geoban/Santander
- implementation of processes in Service Center Wroclaw
Courses: „Innovative Problem Solving”, „Train the Trainer”