Joanna Synowiec

Joanna Synowiec

HR Data Analyst, CH2M HILL Polska LTD Sp. z o.o.
Kraków, małopolskie

Języki

angielski
biegły
niemiecki
podstawowy

Doświadczenie zawodowe

Jacobs
HR Data Analyst
- analyzing, building, and running reports using applications and tools such as Oracle Discoverer, Oracle Applications, PeopleSoft, Talent Management Dashboard, People Data Warehouse
- updating and maintaining organized library of existing reports
- responding to ad-hoc report requests and data export requests, to provide appropriate media output, e.g. reports, Excel spreadsheets, charts, pivot tables
- communicating with employees and translating their needs into effective reports
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English teacher
Discovery School
- preparing and conducting classes according to the school curriculum
Capgemini Polska Sp. z o.o.
Customer Service Advisor (English language)
- undertaking initial diagnostics of the incident, using
the tools available and resolving as many as possible on initial contact
- accurately recording and classifying all incoming incidents with the appropriate priority, category and incident summary details or error messages
- proactive flagging incidents where no knowledge solution was found
- meeting or exceeding the level of Service when responding to all incoming incidents
- accurate and timely hand off to other resolving teams
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Translator
Student Translation Office at the Jagiellonian University
- translating academic texts
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English teacher - Professional practice during studies
The Rafael Kalinowski Technical School of Communic
- preparing and conducting lessons, and active participation in school life
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Shop assistant
Shop Jubilee in London, UK
- selling wedding dresses

Szkolenia i kursy

Business and legal translation course at The UNESCO Chair for Translation Studies and
International Communication

Edukacja

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English philology, magisterskie
Pedagogical University of Cracow
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English philology, licencjackie
Jagiellonian University in Cracow

Specjalizacje

Badania i rozwój
Business Intelligence/Data Warehouse

Zainteresowania

Travelling, psychology, dance, photography

Organizacje

Student Translation Office at the Jagiellonian University

duties: translating academic texts