Joanna Synowiec
HR Data Analyst, CH2M HILL Polska LTD Sp. z o.o.
Kraków,
małopolskie
Języki
angielski
biegły
niemiecki
podstawowy
Doświadczenie zawodowe
HR Data Analyst
- analyzing, building, and running reports using applications and tools such as Oracle Discoverer, Oracle Applications, PeopleSoft, Talent Management Dashboard, People Data Warehouse
- updating and maintaining organized library of existing reports
- responding to ad-hoc report requests and data export requests, to provide appropriate media output, e.g. reports, Excel spreadsheets, charts, pivot tables
- communicating with employees and translating their needs into effective reports
- updating and maintaining organized library of existing reports
- responding to ad-hoc report requests and data export requests, to provide appropriate media output, e.g. reports, Excel spreadsheets, charts, pivot tables
- communicating with employees and translating their needs into effective reports
Customer Service Advisor (English language)
- undertaking initial diagnostics of the incident, using
the tools available and resolving as many as possible on initial contact
- accurately recording and classifying all incoming incidents with the appropriate priority, category and incident summary details or error messages
- proactive flagging incidents where no knowledge solution was found
- meeting or exceeding the level of Service when responding to all incoming incidents
- accurate and timely hand off to other resolving teams
the tools available and resolving as many as possible on initial contact
- accurately recording and classifying all incoming incidents with the appropriate priority, category and incident summary details or error messages
- proactive flagging incidents where no knowledge solution was found
- meeting or exceeding the level of Service when responding to all incoming incidents
- accurate and timely hand off to other resolving teams
Szkolenia i kursy
Business and legal translation course at The UNESCO Chair for Translation Studies and
International Communication
International Communication
Edukacja
Specjalizacje
Badania i rozwój
Business Intelligence/Data Warehouse
Zainteresowania
Travelling, psychology, dance, photography
Organizacje
Student Translation Office at the Jagiellonian University
duties: translating academic texts
duties: translating academic texts