Joanna Izabela Mucha

(The leading Foundation-Company dedicated to the development of 200 associated agricultural cooperatives).

• Handled the administration and marketing of employee benefit, investment, and custody relationships to public, non-profit, union, and corporations in Eastern Europe.
• Coordinated the commercial interviews with both government agencies (Chambers of Commerce, Ministry of Agriculture, and Agricultural Chambers) and non government organizations, such as Local Action Groups, Foundations, for the presentation of the projects managed in other countries.
• Consultatively analyze a client’s / partner’s needs and determine the best solution, how it can be integrated and deployed successfully in the partner’s environment in an acceptable period of time.
• Played a key role in developing solution proposals and ensuring the solutions proposed are technically sound and in line with the expectations of the partner.
• Participate in business presentations in a technological role, answering technical questions and offering solutions to help speed the cycle of partnership and move to a signed deal with a partner.
• Maintained account relationships over time to continue to deliver advice to the client and identify additional opportunities for new solutions from intuit that the company wants to take to the market through these partners.
• Kept an eye on relevant requests from the partner that will have a large impact on the net promoter score of the customers and relay this feedback to product development.

After the new REACH regulation, the IP Consortium was set up to represent 27 companies like Johnson Matthey, Basf, Ferro, Colorobbia, before the ECHA (European Chemicals Agency) institution.
* Handling with the demand of associated companies to lead the realization of different tests of chemical substances.
* Developing situation analysis documents, minutes, contracts, meeting planning.
* Providing all documents to the IP members to complete REACH regulation
* Dealing with accounting and formalities of the administration

(A Company dedicated to the representation and distribution of ceramic tile and bathroom accessories from Spain in to the Eastern European Markets)

• Resident in Lodz for 5 years in which I was assigned the task of opening the new branch in Poland.
• Responsible for the development of business in all regions in Poland.
• Managed the commercial interests of six top Spanish companies: PERONDA (high-end classic design product), IBERO ALCORENSE (highly design differentiated product), SALONI (inexpensive volume product), and APARICI (bathroom equipment and accessories).
• Coordinated the work of six sales representatives and three administrative assistants.
• Guided the commercial strategies of the sales force.
• Developed long-term relationships with architects in Poland.
• Recruited, sourced and contacted candidates for on-site- staff and sales representative positions.
• Increased sales by ~15% from 2001 to 2004, ~20% from 2005 to 2006. In 2006 reduced department’s costs by 15% and increased the sales average price by 5% without losing customer satisfaction.
• Identified and engaged new opportunities and synergies for the Company.
• Collaborated in the designing of 15 collections for the Polish market.
• Planned and executed with the Marketing Department all marketing strategies.
• Liaised with control the Marketing Departments, for the Polish market, of the Spanish companies on the elaboration of merchandising tools for the customers.
• Development and implementation of customer service policies in order to ensure customer satisfaction.
• Definition and establishment of services, prices and margins according to objectives, for the sales.
• Negotiated general terms and booking the contracts with wholesaler companies.

(A Wood Trading Company specialized in Packaging manufacture and global distribution).
• Provided support and guidance to agents and distributors in Poland and Russia.
• Negotiated prices and margins with constraints company objectives
• Analyzed general terms with customers, anticipating to their needs
• Kept abreast of the latest market technology
• Product’s presenting to group of clients at international trade shows.
• Studied competitor actions and market price information
• Presented product ranges to contractors and architects