Umiejętności
B2B
Angielski
Facebook
Human Resources
Marketing
Komunikacja Marketingowa
Strategia marketingowa
Microsoft Office
Reklama online
Marketing internetowy
Rekrutacja
SAP
SEM
Obsługa klienta
working knowledge of SAP system and other related programmes,
computer literate –very good IT skills for MS Office
working knowledge of Google and Facebook Advertising Tools
Języki
polski
ojczysty
angielski
biegły
niemiecki
dobry
Doświadczenie zawodowe
HR Specialist (with German)
UPM-Kymmene Oyj
- Providing expertise advice to employees in any HR related queries
- Preparing all kinds of HR documentation and files
- Maintaining high quality data processed in HR systems (SAP HR)
- Acting as main point of contact with system related issues for internal customers (e.g. employees, managers, HR managers) (via phone/email)
- Providing reports within the scope of responsibilities
- Administration of recruitment processes (managing applicants’ queries, pre-screening of candidates, scheduling interviews, cost reimbursement, recruiting system maintenance, support of approval process, internal and external publication of job offers)
- Reacting to the customer’s requests and queries in a timely and professional manner
- Contribute to review the HR administration processes, templates and procedures
- Preparing all kinds of HR documentation and files
- Maintaining high quality data processed in HR systems (SAP HR)
- Acting as main point of contact with system related issues for internal customers (e.g. employees, managers, HR managers) (via phone/email)
- Providing reports within the scope of responsibilities
- Administration of recruitment processes (managing applicants’ queries, pre-screening of candidates, scheduling interviews, cost reimbursement, recruiting system maintenance, support of approval process, internal and external publication of job offers)
- Reacting to the customer’s requests and queries in a timely and professional manner
- Contribute to review the HR administration processes, templates and procedures
HR Project Support Specialist
UPM-Kymmene Oyj
-Support to the global HR transition projects
-Preparing project documentations, follow-up material and presentations
-Co-ordinating the weekly project update meetings
-Supporting the project team in daily administrative tasks
-Share Point maintanance for the project documentation (storage)
-Daily Support for HR Personal Administration for German market: preparation of the documents, SAP data maintanance, co-operation with payroll
*fixed-term contract: 12 months
-Preparing project documentations, follow-up material and presentations
-Co-ordinating the weekly project update meetings
-Supporting the project team in daily administrative tasks
-Share Point maintanance for the project documentation (storage)
-Daily Support for HR Personal Administration for German market: preparation of the documents, SAP data maintanance, co-operation with payroll
*fixed-term contract: 12 months
Project Manager
-Online Marketing Campaigns in Google (SEM) and Facebook
-Campaigns optimizing in German and English account in Google
-Clients: bonprix, Tripsta, Brunel
- setting up, implementing and developing keyword marketing campaigns in Google (SEM) and Facebook (Social Media),
- monitoring, controlling and optimizing of the client accounts in Google and Facebook based on the targets provided by the clients, developing optimization strategies
- recognising the potential of client accounts and generating growth in close co-operation with Key Account Managers,
- providing intensive and long-term customer service of the highest quality,
- regular communication and working in close partnership with the clients (in German and English),
- taking responsibility for the large budgets,
- preparing the reports and forecasts,
- preparing the basic photo creations for the online campaigns,
- copywriting
-Campaigns optimizing in German and English account in Google
-Clients: bonprix, Tripsta, Brunel
- setting up, implementing and developing keyword marketing campaigns in Google (SEM) and Facebook (Social Media),
- monitoring, controlling and optimizing of the client accounts in Google and Facebook based on the targets provided by the clients, developing optimization strategies
- recognising the potential of client accounts and generating growth in close co-operation with Key Account Managers,
- providing intensive and long-term customer service of the highest quality,
- regular communication and working in close partnership with the clients (in German and English),
- taking responsibility for the large budgets,
- preparing the reports and forecasts,
- preparing the basic photo creations for the online campaigns,
- copywriting
Customer Service Professional
B2B Customer Service for German market
- being the first point of contact for customers,
- resolving customer requests received via all mediums (phone, email, fax) according to agreed service levels and service standards,
- providing assistance to customers in self-service mediums and assisting customer to complete transactions,
- recording and following up all customer contacts in customer facing systems for the service accredited,
- cooperation with financial, sales and new business department,
- being the focal point of unauthorized usage of fuel cards (frauds)
- being the first point of contact for customers,
- resolving customer requests received via all mediums (phone, email, fax) according to agreed service levels and service standards,
- providing assistance to customers in self-service mediums and assisting customer to complete transactions,
- recording and following up all customer contacts in customer facing systems for the service accredited,
- cooperation with financial, sales and new business department,
- being the focal point of unauthorized usage of fuel cards (frauds)
Edukacja
Grupy
Wyższa Szkoła Zarządzania / Polish Open University
W POU nie dajemy recept. Uczymy jak nawigować wśród praktyki i teorii zarządzania oraz jak sprostać wyzwaniom, które stoją przed współczesnymi menedżerami.