Języki
polski
ojczysty
angielski
biegły
niemiecki
biegły
rosyjski
podstawowy
Doświadczenie zawodowe
HR Specialist (with German)
* Providing expertise advice to employees in any HR related queries
* Preparing all kinds of HR documentation and files
* Maintaining high quality data processed in HR systems (SAP HR)
* Acting as main point of contact with system related issues for internal customers (e.g. employees, managers, HR managers) (via phone/email)
* Providing reports within the scope of responsibilities
* Administration of recruitment processes (managing applicants’ queries, pre-screening of candidates, scheduling interviews, cost reimbursement, recruiting system maintenance, support of approval process, internal and external publication of job offers)
* Reacting to the customer’s requests and queries in a timely and professional manner
* Contribute to review the HR administration processes, templates and procedures
* Preparing all kinds of HR documentation and files
* Maintaining high quality data processed in HR systems (SAP HR)
* Acting as main point of contact with system related issues for internal customers (e.g. employees, managers, HR managers) (via phone/email)
* Providing reports within the scope of responsibilities
* Administration of recruitment processes (managing applicants’ queries, pre-screening of candidates, scheduling interviews, cost reimbursement, recruiting system maintenance, support of approval process, internal and external publication of job offers)
* Reacting to the customer’s requests and queries in a timely and professional manner
* Contribute to review the HR administration processes, templates and procedures
HR Project Support Specialist
*Support to the global HR transition projects
*Preparing project documentations, follow up material and presentations
*Co-ordinating the weekly project update meetings
*Supporting the project team in daily administrative tasks
*Share Point maintanance for the project documentation (storage)
*Daily Support for HR Personal Administration for German market: preparation of the documents, SAP data maintanance, co-operation with payroll
*fixed-term contract: 12 months
*Preparing project documentations, follow up material and presentations
*Co-ordinating the weekly project update meetings
*Supporting the project team in daily administrative tasks
*Share Point maintanance for the project documentation (storage)
*Daily Support for HR Personal Administration for German market: preparation of the documents, SAP data maintanance, co-operation with payroll
*fixed-term contract: 12 months
Project Manager /Online Marketing, SEM/
*setting up, implementing and developing keyword marketing campaigns in Google (SEM) and Facebook (Social Media),
*monitoring, controlling and optimizing of the client accounts in Google and Facebook based on the targets provided by the clients,
*recognising the potential of client accounts and generating growth in close co-operation with Key Account Managers,
*providing intensive and long-term customer service of the highest quality,
*regular communication and working in close partnership with the clients,
*taking responsibility for the large budgets,
*developing optimization strategies in together with the clients,
*preparing the reports and forecasts,
*preparing the basic photo creations for the online campaigns,
*copywriting
*monitoring, controlling and optimizing of the client accounts in Google and Facebook based on the targets provided by the clients,
*recognising the potential of client accounts and generating growth in close co-operation with Key Account Managers,
*providing intensive and long-term customer service of the highest quality,
*regular communication and working in close partnership with the clients,
*taking responsibility for the large budgets,
*developing optimization strategies in together with the clients,
*preparing the reports and forecasts,
*preparing the basic photo creations for the online campaigns,
*copywriting
Customer Service Professional 2/Specjalista ds. obsługi klienta/
*being the first point of contact for customers,
*resolving customer requests received via all mediums (phone, email, fax) according to agreed service levels and service standards,
*providing assistance to customers in self-service mediums and assisting customer to complete transactions,
*recording and following up all customer contacts in customer facing systems for the service accredited,
*cooperation with financial, sales and new business department,
*being the focal point of unauthorized usage of fuel cards (frauds)
*resolving customer requests received via all mediums (phone, email, fax) according to agreed service levels and service standards,
*providing assistance to customers in self-service mediums and assisting customer to complete transactions,
*recording and following up all customer contacts in customer facing systems for the service accredited,
*cooperation with financial, sales and new business department,
*being the focal point of unauthorized usage of fuel cards (frauds)
Office Manager
*providing secretarial and administrative support to the office,
*reception desk client service and contact,
*submitting daily post and invoice reports,
*managing office documentation,
*coordination of purchase order and delivery dates of stationery, consumer articles and foodstuffs,
*mantaining facilities in communal areas in good condition,
*arranging shipment via courier and post,
*booking travel and hotel arrangements
*reception desk client service and contact,
*submitting daily post and invoice reports,
*managing office documentation,
*coordination of purchase order and delivery dates of stationery, consumer articles and foodstuffs,
*mantaining facilities in communal areas in good condition,
*arranging shipment via courier and post,
*booking travel and hotel arrangements
Receptionist
Aparthotel Spatz, Aparthotel Mały Kraków
*performance of overall reception duties,
*making reservations,
*managing administrative documents and daily financial reports,
*providing the check-in and check-out process to the hotel guests and being medium to guests’ complaints,
*contact with local and foreign partners,
*ordering catering,
*supervision of the 5-person room service.
*making reservations,
*managing administrative documents and daily financial reports,
*providing the check-in and check-out process to the hotel guests and being medium to guests’ complaints,
*contact with local and foreign partners,
*ordering catering,
*supervision of the 5-person room service.
Project Manager
Warsztatowiska
Preparation and coordination of a author’s workshop project for the youth being a part of the contest programme named „Young culture managers” organized by The Society for Creative Initiatives „ę” in partnership with the Ministry of Culture in Poland and J&S Pro Bono Poloniae Fund.
aystentka dyrektora arystycznego, pracownik biura festiwalowego
Festiwal Przeciwko Zabijaniu i Maltretowaniu Zwierząt "Nie zabijaj" -Kraków/Stare Olesno/Warszawa
*tickets pre-sell service,
*administrative and clerk works,
*providing service and supervision to the artists and guests invited to the event.
*administrative and clerk works,
*providing service and supervision to the artists and guests invited to the event.
Szkolenia i kursy
*Obraz, dźwięk, słowo -podstawy copywritingu. Jak skutecznie tworzyć reklamę? Kraków (2009)
*Warsztaty Reklamy organizowane przez Polish Open University i Instytut Rozwoju Reklamy, Kraków (2010)
*Warsztaty Reklamy organizowane przez Polish Open University i Instytut Rozwoju Reklamy, Kraków (2010)
Edukacja
Specjalizacje
IT - Rozwój oprogramowania
Zarządzanie projektem
Zainteresowania
tons of music and books, a bit of art and architecture, keeping fit and social with climbing and bouldering, continuous passion – tennis, travelling with backpacks...and online marketing and advertising (it’s good to have interest in your job, isn’t it? )
Grupy
Wyższa Szkoła Zarządzania / Polish Open University
W POU nie dajemy recept. Uczymy jak nawigować wśród praktyki i teorii zarządzania oraz jak sprostać wyzwaniom, które stoją przed współczesnymi menedżerami.
Agencje interaktywne
Grupa dla wszystkich osób zawodowo związanych z agencjami interaktywnymi, oraz tych ciekawych świata e-marketingu.
ARCHITEKTURA WNęTRZ
marzysz o przestrzeni w której będziesz " u siebie", jak to zrobić aby miejsce w którym mieszkasz odpowiadało Twoim potrzebom? zapytaj... a może właśnie tu znajdziesz pomysły oraz inspiracje dla swoje
Business Marketing
Marketing Sekrety. Social Media Marketing. Marketing wirusowy, marketing szeptany, event marketing, experiential marketing, guerilla marketing, marketing doświadczeń, content marketing.
Darmowe ebooki
Będąc członkiem tej grupy, będziesz otrzymywać informacje o pojawiających się darmowych e-bookach i audiobookach.
Event Managers Club
Grupa zrzeszająca Event Managerów czyli osoby zajmujące się organizacją eventów tj. imprez integracyjnych i motywacyjnych dla pracowników i klientów firmy, imprez promocyj
***FITNESS***
Instruktorzy i miłośnicy fitness łączmy się! Zapraszamy dietetyków i trenerów sportowych. Tworzymy również bazę instruktorów fitness.
Global Project Management
Are you working on global projects or programmes, and looking for ways to improve the efficiency of your team?
This area presents a framework of good practices that can improve the effectiveness o