Joanna Fiks

Central & Eastern Europe Junior Team Leader - supervising accounting process served for Romania, Bulgaria and Turkey; monitoring AP,TE,GL,FA,CA and AR activities, liaising with customer and managing team on a daily basis; monitoring MEC activities (including SL reconciliations, revaluations or depreciations), country ambassador for Romania and Bulgaria, taking part in teleconferences relating to operational issues and possible improvements, cooperation with clients on implementing standard and improved procedures,
preparing monthly reports for external clients containing monthly summary and detailed accounting analysis, preparing weekly and monthly team reports for internal purposes, ad hoc calculations for AP manager or Lodz site manager
transferring new accounting processes according to GAP analysis project, comparing Lodz procedures with other Xerox divisions,
recruiting new team members, coaching and developing people, daily assistance and motivation for team members,
G&O creation and verification, coordinating performance appraisal, control of backup structure/KPI’s and operational risk management, escalating problems to IT and BCM team,
Supporting and initiating internal projects and improving current way of working according to high quality standards, close cooperation with Quality team, working on Lean Six Sigma procedures implementation supervising accounting process served for Romania, Bulgaria and Turkey; monitoring AP,TE,GL,FA and AR activities, liaising with customer and managing team on a daily basis; monitoring MEC activities, country ambassador for Romania and Bulgaria, taking part in teleconferences relating to operational issues and possible improvements, recruiting new team members, preparing weekly and monthly team reports;

Cash&AR Junior Team Leader - leading AR and Cash department for 15 countries, taking part in conference calls with crucial clients and local business, point of escalations, managing team of 10 Accounting Associates, managing daily work activities for the team, organizing team workshops and focusing of knowledge transfer, liaising with team members on a daily basis to help resolve any problems, organizing process transition and implementing new Cash&AR activities, checking AR reports including securitization report or outstanding debts report, monitoring cash activities (cash forecast, standing orders, or bank transfers), organizing access for new employees to bank applications, managing Rosetta Stone language course – granting and monitoring access for company’s employees, taking part in the recruitment process, organizing set of trainings for new hired employees, leading Cash&AR process trainings,

Accounts Payable Supervisor – managing team of 6 Accounting Associates (Vendor Query and Invoice processing area), then 15 Service Desk people, ensuring SLA targets are met, follow up and resolving operational problems, first point of client escalations for UK client, involved in migration process and transition from UK to Lodz, internal trainer for work applications: Right Now, SAP Advance and soft trainings), direct contacts with external client and controlling area of Service Desk, back up for Payment team supervisor, helping team leaders to set policies and procedures for AP processes, contributing to building and maintaining customer and team relationships, measuring and rewarding the performance of the team members, monitoring overhours and holidays planning

Senior Accounting Associate in AP department, controling and execution of payments for forein suppliers, regular reporting and verification of overdue invoices, checking current financial indicators, generating ad hoc reports, close cooperation with AP Improvement team, SAP Basic trainer, Business Excellence Officer: implementing and auditing of new quality approach elements in the company, improving accounting process to meet ISO 9001-2001 standard’s requirements, buddy for new employees

MD Officer, management and administration of bank and purchasing database, verification of suppliers’ database coming from Europe, North America and Asia in SAP R/3 system, controling of payment executed for inside and outside suppliers and customers, migration of accounting processes from Philips’s divisions in Europe

coordinating social benefits and dealing with applications from people worked across the border