Jawad Ben Brahim

Estimate and achieve the budgeted sales and profits for UAE as per the market potential.
Act as the representative of the Company in the Country by being the single point of contact in the Market for all regulatory matters, e.g. Trading Licenses, Promotional Licenses, issues arising from Ministry inspection, local Employment Law etc.
Ensure that ALL company trading stores in the market adhere to all Laws and Regulations.
Monitor UAE Local Labour and make recommendations to ensure we remain competitive.
Monitor operating costs by verifying expenses, identifying opportunities for cost reduction, challenge unauthorized activities and monitor value for money.
Devise methods of promoting the company brand by planning and implementation of all marketing programs and promotions within the Country and, directing the visual merchandising team to ensure the brand VM standards are developed and maintained across the stores.
Conduct regular store visits to review operational standards and monitor quality of customer service. Observe the standards and provide feedback to store managers to take appropriate action at store level.
Responsible for the overall Store Operations by ensuring consistency application of Store Operating Procedures across UAE. Create and introduce proper systems where applicable.
Improve and maintain overall hygiene and food safety in the stores &warehouse and ensure maintenance arrangements are in place.
Manage and control all aspects of stock management, ensuring adherence to procedures by guiding the team towards achieving targeted stock levels and minimizing stock loss.
Ensure manpower needs of the company are met by planning and recruiting the right candidates as per the budget.
Ensure Training needs of all staff are tracked, monitored and training provided.
Regularly meet and interact with Managing Director and Regional Managers to take necessary support and provide an update on the market activities

Responsible for data entry, accounts payable, payroll, grant report entry, managing the organizations HR, helping and creating organizational and program budgets in collaboration with the ED and Program Direct, and other misc. tasks.

Reporting to the ED and serving as a member of the Management Team along with the ED, Program Director and Development Director, this position's primary responsibility is ensuring organizational effectiveness by providing leadership for the organization's financial functions.

Working with the management team, the position also contributes to the development and implementation of organizational strategies, policies and practices. This position will also interact with the Board of Directors.

Responsibilities:
Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning.
Manage and increase the effectiveness and efficiency of Support Services (HR, IT and Finance), through improvements to each function as well as coordination and communication between support and business functions.
Play a significant role in long-term planning, including an initiative geared toward operational excellence.
Oversee overall financial management, planning, systems and controls.
Management of agency budget in coordination with the Executive Director.
Development of individual program budgets
Invoicing to funding sources, including calculation of completed units of service.
Payroll management, including tabulation of accrued employee benefits.
Disbursement of checks for agency expenses.
Organization of fiscal documents.
Regular meetings with Executive Director around fiscal planning.
Supervise and coach the unit managers on a weekly basis

Responsible for the overall business performance of the restaurant and lounge
• Responsible for ensuring cost control in terms of food and beverage stock, manpower cost, and operational cost
• Train, develop and motivate staff to achieve sales targets
• Developing and maintaining relations with existing and new clientele
• Represent and deliver service excellence that is in keeping with the organizational brand
• Determine fiscal requirements and prepare budgetary plans
• Negotiate agreements with outside providers and subcontractors to ensure lowest and highest quality of service
• Maintain, develop and improve restaurant’s image in terms of customer service, quality of food and beverage and dining atmosphere
• Drive initiatives to increase the profile of the restaurant
• Devise and implement marketing promotional campaigns
• Work, and develop relationships, with external suppliers to ensure the very best reputation within the industry, and received the service required to ensure that the operational Food and Beverage team can deliver the highest quality product, and the highest financial return
• Monitor Stock levels at all times
• Ensure strict compliance with all relevant Hygiene and Safety legislation are met
• Ensure that the industry standard with regard to safety and hygiene are upheld by employees
• Constantly review the product range to ensure that all key quality standards are maintained
• Working with the Security Manager to deliver an effective loss prevention scheme
• Responsible for all trade press subscriptions and ensuring relevant information is passed on to the other Managers and Assistant Managers
• Maintain the F&B Management invoices and journals, manage and monitor expenditure associated with catering equipment repair, manage the asset register and assist in budget setting each year for the department
• Full responsibility for managing and meeting all committed budgets related to the Staff Restauran

Ensure doing opening and closing of the restaurant out in Accordance with the company standards depending on the shifts.
• Oversee system transaction and control the voiding System, opening and cash out procedure, system reconciliation and cashing up procedure in absence of the operations manager.
• Provide information and advise customers on the menu and keep a breast with the latest products and service that were to be offered
• Guide and supervise the junior staff in carrying out daily operations, identify their training and development needs and schedule them for training programs.
• Handle customer queries/ comments to ensure customer satisfaction and delight.
• Maintain optimum stock levels to ensure smooth running of operations to cater to customer demands.
• Maintain the highest standards of hygiene and cleanliness as well as health safety standards at the outlet.
• Guide, train, develop and motivate subordinates to achieve their objectives and work to their best potential to perform effectively on the job.

Assisting in the day to day running of the restaurant
• Supervise and motivate all the staff while dealing with other restaurant related tasks
• Deal with customer service and customer complaints.
• Assist with staff training when required
• Monitor food quality and service level
• Monitor pay roll and revenue
• Provide a pleasant and efficient atmosphere for staff and gues

Direct VIP Customers Relations.
• Responsible for all VIPs’and loyal guests reservations and satisfaction.
• Welcoming guests and announcing their arrivals to the relevant Staff.
• Organising private functions and preparation according to the guests needs
• Handling complaints

• Ran top VIP functions for (ministers-ambassadors-sheikhs)
• Opening of Aspire Academy the leading sport Academy all over the world.
• Worked at Sheikh Hamad Palace.
• Responsible for VIP outside caterings.