Jaroslaw Walerianski

Jaroslaw Walerianski

Technical Leader Frontline (IT), Eurlilogic Polska Sp. z o.o.
Warszawa, mazowieckie

Języki

polski
ojczysty
niemiecki
biegły
angielski
podstawowy
francuski
podstawowy

Doświadczenie zawodowe

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Implementation of a new operating system by Louvre Hotels Poland (Kyriad Prestige, Campanile, Premie
Eurlilogic Polska Sp. z o.o.
Job description: Hardware Installation – Creation of a new Local Area Network with 2 CISCO routers and 1 dedicated HP switch. Identification of all network sockets in the hotel. Replacing all old printers and fiscal printers.
Software Installation.
Installing and configuring a new version of OPERA Xpress system,(fiscal application).
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Position: Frontline Technical Leader (IT)
Eurlilogic Polska Sp. z o.o.
Job description: installing and configuring operating systems and all necessary applications on the PC according the internal security rules of the company, network configuration, real time monitoring of all Helpdesk computer (around 50).
Eurilogic Polska sp. z o.o.
Position: Level 2 Administrative Team - Team Leader
Eurilogic Polska Sp. z o.o
Job description: job organization of the group for five persons (preparing the schedule, perform of trainings for the group and individual meetings); monitoring results of the work of individual persons; caring about as the best results and the quality of the carried and picked up phones (SLA, overflow); reporting achieved results.
Eurilogic Polska sp. z o.o.
Position: Helpdesk Consultant „Level 2” (administrative Team)
Eurilogic Polska Sp. z o.o.
Job description: computer and technical support for German and English-speaking customers on „Level 2”; solving hardware and the software problems connected with the PC (Windows 2000, XP Professional –installation of the application, solving problems connected with applications, printers, network: dns, dhcp, proxy).
Eurilogic Polska sp. z o.o.
Position: Helpdesk Consultant „Level 1”
Eurilogic Polska Sp. z o.o.
Job description: computer and technical support for German and English-speaking customers on „Level 1” (Password Reset, unlock of users account, resolving of simple IT problems)
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Position: Customer Service Professional
Sitel Polska Sp. z o.o.
Job description: technical support of German-speaking eBay customers (e-mail correspondence); additionally - perform of trainings for new agents, help in cannon of administration, HR and the reception
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Customer Service Professional
Sitel Polska Sp. z o.o.
Job description: technical support of German-speaking Hewlett Packard customers; additionally perform of trainings for new agents, organization of integration meetings.

Szkolenia i kursy

- Supporting Users Running Applications on Microsoft Windows XP (NO.2262)
- Supporting Users Running Applications on Microsoft Windows XP (NO.2261)

Edukacja

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Administration, licencjackie
Uniwersytet Warszawski

Specjalizacje

Transport/Spedycja
Inne

Zainteresowania

PC, computer science, architecture and building, motorization, kickboxing, tattoos

Organizacje

Członek Zarządu Wspólnoty Mieszkaniowej - od 2009

Inne

Operation of the computer:
MS Office (2000, 2003, 2007), Outlook (Exchange); Outlook Express; Lotus Notes; Internet (Mozilla, Firefox, Opera, Google Chrome, Internet Explorer ver. 6, 7, 8), Windows (98, 2000, XP Professional, Vista, 7), network (LAN, WAN, TCP/IP, VPN, Wi-Fi), Active Directory, Siebel, I-care, Auto Cad; remote sharing applications: VNC, Software Delivery Commander,

Contact with programs / applications:
Linux, SAP, Business Object, A4980, Exceed, OPERA Xpress,

Driving license: B

Grupy

Uniwersytet Warszawski
Uniwersytet Warszawski
Uniwersytet Warszawski, założony w 1816 roku, jest największą polską uczelnią i jednocześnie jedną z najlepszych w kraju.
Microsoft w Polsce
Microsoft w Polsce
Microsoft w Polsce
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