Jakub Tomaszewski

- Maintenance of QMS processes and documentation
- Ownership of Issue handling process
- Handling and execution of improvement projects, automation and changes in Issue handling process
- Monthly meetings with quality leads in the organization and leading knowledge sharing sessions
- Monthly reporting of Nonconformities to Leadership Team
- Daily support to Maps Teams in all steps related to 8D method approach
- Execution of internal audits (Lead Auditor) according to ISO 9001:2015 in TomTom units
- Preparation of organization and participation in external audits ISO 9001:2015
- Coaching - risk management, problem solving techniques and internal audits (P/DFMEA, Risks, 8D, FTA, 5xWhy)
- Daily quality support to Map Product Units and Autonomous Driving Unit

Customer Quality
- Management of Incident/issue handling process – improvement project
- Reporting of nonconformities to Maps Leadership Team
- Management of external nonconformities - supervision of quality and deadlines of nonconformities and 8D reports
- Supervision of D2 meetings and participation in D4 step – analysis of RCA for all nonconformities (5xWhy / FTA)
- Verification of 8D steps and closing of nonconformities
- Supervision of items connected with Nonconformities – NC Task, Quality Item, Risk Task, Scoping Task
- Participation in Quality Forum – analysis of products problems not connected with nonconformities
- Support for TomTom Maps departments to resolve quality issues
- Preparation of TomTom Maps for Customer audits
Advanced Quality
- Design and implementation of quality tools in MKS system (Risk Item, Issue Item, Risk Task, FMEA, notifications/watchdogs)
- Coaching for Design FMEA, Process FMEA and Control Plan for departments in TomTom Maps Unit
- Coaching for Program, Project, Technical and Supplier Risk Log
- Review and approvals of PFMEA, DFMEA and Control Plan in TomTom Maps Unit
- Update Advanced Quality documents
- Supervision and evaluation of CCF phases (Content Creation Framework) – according to APQP
- Trainings in Advanced Quality area (Risk Management, CCF)
- Work on FMO (Future Mode of Operation) for AQ areas (Risk Item, Issue Item, automation of CCF)
QMS
- Management of Legacy QMS project
- CDL (Control Document Library) administration and issues management
- Execution of internal audits (Lead Auditor) according to ISO/TS 16949:2009 and ISO 19011:2011 in TomTom units in Europe
- Execution of inspections and results reporting
- Coordination of actions implementation after the audits (Nonconformities, OFIs)
- Preparation of TomTom Łódź Unit for external audits ISO/TS 16949:2009
- Managing monthly CTQ Reporters Meeting – supervision of CTQ indicators and actions implementation
- CTQ and KPI indicators coaching
- Trainings regarding Working with Indicators Protocol
- ASPICE assessments support

Customer Quality Engineer (CQE)
- Complaint process service (8D reports) – signaling and halogen products
- Proactive contact with customers
- Supervision and implementation of PPAP – Product Part Approval Process
- Review of FTA/5xWHY analysis and supervision of actions implementation (PDCA) during daily FAP meetings
- Quality supervision during H7 line relocation (components, documents, releasing to OEM customers)
- Conducting of Customer Satisfaction Survey – internal and external
- Execution of internal audits according to VDA 6.3 and ISO/TS 16949 requirements
- Preparation of monthly quality results
Supplier Quality Engineer (SQE)
- Supply quality service
- Supplier complaint process service
- Production support in components quality area for halogen and signaling lamps
- Quality documentation assurance for components (MQS, PQA, PPAP, PSW, Control Plan, quality certificates, Audits, Cp, Cpk of components
- Periodical inspection of components
- Cooperation with suppliers according to components changes
- Incoming inspection of test components
- Monthly evaluation of suppliers in GSRS system
- Participation in projects BIC(QIC), Kaizen, Green Belt, 6S

- sporządzanie zestawień czasu pracy i produkcji maszyn offsetowych w BAAN’ie i Excelu
- rozliczanie farb w systemie BAAN i tworzenie dokumentacji

- Creation of databases
- Searching, updating and building data in system and in excel
- Preparing reports for projects

- modyfikacje szablonów dokumentów, przygotowywanie projektów nowych rewizji zapisów
- aktualizacja treści bazy danych oraz kontakt mailowy i telefoniczny z producentami substancji niebezpiecznych w celu aktualizacji kart charakterystyki
- pełna modernizacją intranetowej strony Pionu w oparciu o CRM

- ewidencja zleceń krajowych w systemie
- sporządzanie listów przewozowych oraz przypisywanie kierowców do linii transportowych.

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