Jadwiga Pietruszewska

- workload management
- work supervision: ensuring that process steps, data integrity, accuracy and SLAs are met by
the team
- managing on-boarding process for VIP candidates
- conducting process reviews
- acting as an interface between the internal teams and the client / third party suppliers to
resolve outstanding queries
- actively participating in operational calls
- management of ad hoc projects
- executing client’s policies, building and maintaining strong working relationships with the
client

- managing all information/data and tasks around contract and contract extension
- management of more complex HR queries, ensuring all are dealt with in an effective and
timely manner
- ensuring that all HR data is tracked by the team members on regular basis and that all
contractual information that comes into the department is accurately and securely processed
- producing ad-hoc reporting as and when requested and verifying any account reports
- acting as a local point for escalation and a subject matter expert: providing guidance
around use of applicant tracking system and the process, sharing knowledge and expertise,
providing training as required

- first point of contact for hiring managers, temporary employees and
recruitment agencies, answering their questions and resolving different types of HR issues
- management of day to day HR queries, ensuring all are dealt with in an effective and timely
- managing all information/data around temporary staff employment and contract
management - ensuring all contractual information is accurately and securely processed on
a timely basis
- raising all paperwork for the provision of employment contracts, preparing termination
letters, reference letters and other company documents
- managing and updating all relevant applicant
- executing client’s human resources policies

- assisting in the operational and logistic organization of University promotion events (e.g. The Festival of Science, Education Trade Fairs, The Open Day)
- Jagiellonian University Funds management: fundraising, Funds promotion, scholars recruitment, day to day Funds administration and supervision
- operational organization of University employees scientific exchanges - Poland and Central and Eastern Europe countries

- effective and efficient processing, managing and control of sales orders, pricing updates, corrections, issues solving
- first point of contact for a regular B2B customer located in the US (Northeast region merchant): product information, order inquiries and entry, price quotes via e-mail and telephone
- cooperation with Outside Sales Representatives, Supply Chain and Transportation Department: analysis of customer needs, introduction of customer special programs, building and strengthening long - term relationship with the client

- assisted to the operational logistics and marketing administration of the launch of conferences, collated delegate workbooks and course modules
- search engine optimization marketing; distribution of direct marketing mailings
- general administration: editing marketing and course materials, database management, staff training for new interns, statistical analysis and market research