Jacek Adam Piotrowski

+ Sales strategy defining & implementing (processes outsourcing, network rollout, field services etc.)
+ Cross / up-selling among existing accounts (top telco equipment providers, mobile operators etc.)
+ Maintenance of customer relationships (CxO levels, management boards, boards of directors, line managers)
+ Project Management (defining architecture of projects, as well as setting up operational engine for delivery process)

+ Managing the overall operations among all TELIT activities in Europe with strong emphasis on ICT services (mobile area) and IT (mobile apps & IT platforms development)
+ Responsible for client satisfaction among all projects (top executive speak partner)
+ Full budget responsibility (+/- xx million EUR) including P&Ls of all projects
+ Managing company matrix structure (50+ FTE in Poland, Germany and Holland)
+ Sales strategy defining & implementing (ICT Outsourcing, IT Business Solutions)
+ Account Director for main players on ICT market in Germany – sales, operational supervisory and last mile of escalation path
+ Implementing digitalization project among internal and external demand (internally for cost optimization purpose, externally as a value added input for already run projects)
+ Direct responsibility for technology partnerships development (seeking and creating technology partnerships for ICT projects in Germany)
+ Preparing processes for outsourcing – lunching in 2016 ICT BPO center in Poland (the purpose is to optimize the process, cut costs and increase efficiency by implementing automatization mechanisms)
+ CEO advisor in the process of whole company group development (defining goals / next steps of development)

IT & ICT Outsourcing Services

+ Realizing key projects in Poland (projects budget over xx+ million PLN)
+ Supervising key projects realized abroad (project’s budget over 5+ million EUR)
+ Managing the team of 50+ consultants in the area of IT/TEL (local and abroad projects)
+ Leading the operations of a business unit and open projects
+ Minimizing financial risk (in general as an organization risk and particularly in meaning of
Separated projects)
+ Implementing cost cutting models
+ Maintaining business relationships with key Clients (mobile / infrastructure operators, service and hardware providers, insurance companies, banks, R&D and BPO centers)
+ Building and setting projects terms & conditions for Polish and international corporate clients (law/formal/business aspects, projects safety conditions, backup of resources, creating sales and tender offers)
+ Supervising and implementing costs optimization projects on side of the structure and headcount (CapExing of projects, OpEx optimization)
+ Sales strategy building
+ Managing of sales & implementation team
+ Recruiting of sales team and projects consultants (IT / ICT)

+ Maintaining key projects in the area of telecommunication (50 consultants among clients’ structures)
+ Lunching first abroad project (telecommunication / mobile area)
+ Transferring operational model / best practices to abroad projects
+ Developing the portfolio of IT projects (the purpose of balancing the income share between IT and telecommunications)
+ Building the team of IT consultants, sales force and internal recruiters

+ Implementing and maintaining first projects in the area of consulting/outsourcing services (mainly for mobile operators)
+ Being a part of new strategy building (transferring the know-how from turn-key projects to consulting/outsourcing services)
+ Setting up the best practices / rules in the area of service delivery
+ Sales building (the new portfolio of clients)
+ Recruiting telecommunication / IT engineers