Jacek Kubicki

• Participate in transitions which included work shadowing in the assigned Operating Companies in Belgium, and creating the Standard Operating Procedures creating (+update/review every month)
• Participate in transitions to GBO India which includes trainings and SOP creation
• Work closely with Support/Exchange/Design team regarding issues/improvements/changes in the system SAP
• Preparing different reports for auditors
• Perform random accuracy checks within the team Preparing KPI/PPI reports
• Providing training for SAP IM users
• Helping in the creation of the remote function calls when required
• Performing tests for new releases or add-on's on a monthly basis.
• Invoice processing
• Query resolutions
• Reporting
As TL backup:
• record and report the team performance to Management/OpCo
• Coordinate team work to meet SLA
• meetings with the team
• Organize team meetings (updates, KPIs, LSS project status, process improvement)
• Cooperate with different structures (SMEs, IT) to solve issues in a timely manner
• Coordinate knowledge transfer for the new joiners within the team
• Hold presentations about the process
• Perform transactional work due to segregation of duties principle (reversal, clearings, manual payment postings)
• Participate in month-end closing activities, ensure that closing is performed, list of deliverables ready on time
• and with proper quality
• Provide all supporting documentation and necessary details to the Internal and Global Audit whenever required
• validate the updates of the procedures
• Maintain a good relationship with stakeholders - client, AR and reporting department
• Calls with client
• Testing system
• Giving trainings

• Being process expert
• Performing all PTP reporting activities
• Coordinate SOP’s updates
• Organizing Refresher sessions
• Executing process knowledge tests
• Training the processes to new hires
• Responsible to spread the knowledge
• Flexible to move across OpCo`s and provide support wherever needed

• Downloading bank statements,
• transaction settlement allocated for the maintenance,
• accounting operations,
• contact with client,
• booking invoices, reporting,
• preparing month-end reports,
• responsible for data migration to the newer system.

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