Iwona Nowocień

• Reporting daily and weekly to the external and internal customers
• Investigating and analyzing stock loss and gain using warehouse managing system WMS and Root Cause Analysis
• Reviewing and updating SOPs as a result of process mapping and following the Unipart Way techniques
• Leadership and active role in several OCCs
• Creating PI count’s lists and ensuring all of the counts are finished to the end of the day
• Setting up internal meetings and leading them if applicable
• Active role in achieving Key Performance Indicators on a daily, weekly and monthly basis
• Responding to internal and external requests and adjusting/relocating stock levels accordingly
• Organizing and participating in fundraising events as a member of CSR group
• Delivering constructive feedback to the other areas of the operation to ensure robust stock control procedures are maintained
• Sharing and dividing the tasks according to work load

• Using warehouse management system SAP and analytical tools to investigate, analyse and resolve issues reported by other areas of the operation
• Communicating and reporting outstanding issues to internal and external customers to find the best solutions
• Daily and weekly updating Key Performance Indicators and active role in achieving them
• Creating, reviewing and updating SOPs using Unipart Way tools and techniques
• Performing Work Place Safety Audit and 5s Audit weekly and ensuring robust health and safety procedures are followed and maintained by all members of the department
• Ensuring all on-system stock is kept in correct and clearly labelled location
• Cooperating and supporting other departments when required
• Creating and updating spreadsheets and reports on daily basis
• Collecting data from different departments regarding quality issues to perform trend analysis
• Organizing and participating in fundraising events as a member of CSR group

- prowadzenie ewidencji odbiorców wody i/lub ścieków
- wystawianie/korygowanie faktur
- sporządzanie, rozwiązywanie, zmiana i negocjacje umów
- telefoniczna i osobista obsługa klienta
- Prowadzenie inwestycji w zakresie umów (sporządzanie, archiwizowanie, raportowanie)

- prowadzenie ewidencji odbiorców wody i/lub ścieków
- wystawianie/korygowanie faktur
- sporządzanie i rozwiązywanie umów
- telefoniczna i osobista obsługa klienta

- obsługa adaptacji projektów
- znajomość branży architektonicznej, geodezyjnej, prawa budowlanego
- obsługa dokumentów urzędowych, składanie/sporządzanie wniosków, pozyskiwanie warunków technicznych, opinii, pozwoleń itp.
- wystawianie faktur
- przyjmowanie i realizacja zamówień
- telefoniczna, internetowa i osobista obsługa klienta

Pozyskiwanie i obsługa klientów obszaru small biznes