Igor Szlapa

Main responsibilities:

- Propose and oversee the IT Business Information strategy for the HGSS (Heineken Global Shared Service) and ensure business support to the development of the long-term strategy for the HGSS, in alignment with Heineken IT strategy, policies and principles.

- Initiate and formulate the project definition and a proposal in close co-operation with the business and provider.

- Initiate and participate in IT development projects as a supplier representative.

- Translate the service request of the business into a new product/service.

- Maintain and build relationships with internal customers and relevant parties.

- Determine the content of the program, guard coherence between the initiatives based on the priorities set by business process owners, together with business portfolio responsible manager(s) and whenever appropriate initiate decision making on continuing / adjust / stop of individual projects in a program.

- Maintain and keep track of IT and business developments and share knowledge with colleagues and relevant stakeholders.

- Provide IT advice and analysis to the HGSS Management Team to support decision making with the technology solutions to support improvements, in line with rules, policies, procedures and legislation.

- Assist the transition team by managing and coordinating the IT component of the transition into the HGSS.

- Gather, interpret and identify IT developments and trends within the business / market and recommend measures to the process owner if necessary.

- Advise on and facilitate management with IT development and business process improvement opportunities in relation to the business priorities for the HGSS.

- Act as a first line of support for HGSS SAP users.

Main achievements:

- New printing press installation in manufacturing location (Winsford, UK). SAP CO module configuration, testing, implementation and go live support (Go live - June 2014).

- Company codes consolidation for Spanish locations. Process design, implementation, training, post go-live support, retain (Go live - April 2014).

- SAP implementation in company sales office (Dusseldorf, DE). Process design, implementation, training, post go-live support, retain (Go live - January 2014).

- SAP implementation in Winsford, UK (Feb. 2013)


Main responsibilities:

- Providing customer support and maintenance of business processes within applications, carrying out corrective actions in a timely manner and help to keep company applications up to date.

- Detailed design and prototype - designing enhancements to existing software/packages within processes or designing new applications to meet user requirements. Assisting with the creation of prototypes for user approval.

- Developing and executing training of information technology solutions to business users.

- Building expertise with assigned application area - using of specialist technology and software knowledge that helps in problem solving, tests and training preparation.

- System testing - ensuring the developed software is robust and fully meets user requirements. Developing and executing system testing.

- Assessment and planning - contributing to the determination of IT and user work required to implement the business applications in scope.

- Working on most phases of systems analysis while considering the business implications of the application of SAP technology to the current & future business environment.

- Translating customers’ high level requirements into functional specifications.

- Participating in the business process redesign and documentation as needed for new and/or upgraded technology.

- Cooperating with team members to solve problems

- Acting as a coach for other team members

- Initiating payment runs in SAP along with account discrepancies investigation and reconciliation.

- Check investigation. Cooperation with banks in case of fraud/illegible checks.

- Unclaimed property research.

- Electronic payments maintenance and issue solving.

- Ad hoc reporting.

Systems:

- SAP
- Oracle
- JDE