пропозиції роботи
Grzegorz Mazurek
Major Customer Operations Specialist, IBM Ireland
Opatów,
świętokrzyskie
Dołącz do GoldenLine i obejrzyj pełny profil tego użytkownika
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Języki
angielski
biegły
niemiecki
podstawowy
Doświadczenie zawodowe
Major Customer Operations Specialist
IBM Ireland
Managed all aspects of customer accounts including procurement and administration of contracts, inventory control and development of strategic initiatives to improve operations.
Analysed product allocation and handled queries regarding order and inventory status. Escalated all delays to internal groups as appropriate.
Managed to closure the assigned quarterly maintenance renewal accounts.
Established strong and collaborative relationship with the consulting sales team to ensure smooth order processing.
Provided full customer needs assessment planning and targeted appropriate product/service solutions within time and budget parameters. Completed and reviewed order forecasting by Account and Model.
Prepared daily sales orders and invoices, obtained necessary price approvals and ensured supporting documentation received are accurate. Placed the order on the accounts system through SAP.
Managed the review of pending and trial order reports to ensure timely release and removal of services.
Analysed product allocation and handled queries regarding order and inventory status. Escalated all delays to internal groups as appropriate.
Managed to closure the assigned quarterly maintenance renewal accounts.
Established strong and collaborative relationship with the consulting sales team to ensure smooth order processing.
Provided full customer needs assessment planning and targeted appropriate product/service solutions within time and budget parameters. Completed and reviewed order forecasting by Account and Model.
Prepared daily sales orders and invoices, obtained necessary price approvals and ensured supporting documentation received are accurate. Placed the order on the accounts system through SAP.
Managed the review of pending and trial order reports to ensure timely release and removal of services.
Sales Lead Dispatcher
Handled all internal and external sales department communication.
Supported sales management with preparation of business performance reports.
Dispatched regional marketing and sales leads to sales person through Siebel CRM system and assigned the qualified opportunities.
Interrogated lead issues and validity on a regular basis to ensure all leads are relevant and of sufficient quality.
Supported sales management with preparation of business performance reports.
Dispatched regional marketing and sales leads to sales person through Siebel CRM system and assigned the qualified opportunities.
Interrogated lead issues and validity on a regular basis to ensure all leads are relevant and of sufficient quality.
Data Entry Clerk
Updated and validated on Dunnes Stores computer systems all information received from customer invoicing and Franchisee payments. Filed records to archives.
Called customers to ensure their information in the database is correct.
Maintained accurate files and records to ensure access to up to date information figures and reports.
Called customers to ensure their information in the database is correct.
Maintained accurate files and records to ensure access to up to date information figures and reports.
Edukacja
Degree of Bachelor of Arts (Honours), Marketing, licencjackie
Liverpool John Moores University
Web Development and Programming Course, studia podyplomowe
International Academy of Computer Training
Mechanika maszyn i pojazdów samochodowych, średnie
Technikum Mechaniczne w ZSZ Opatów
Specjalizacje
Administracja biurowa
Wprowadzanie/Przetwarzanie danych
Marketing
Badania marketingowe
Sprzedaż
Marketing/Reklama/Media
Zainteresowania
Travelling, gym, watching movies, motorcycles, dancing, reading books and listening music.
Inne
Experienced working in a goal-oriented environment.
Ability to work well both autonomously and within a team environment.
Assisted other team members in sales operations, product range management, and revenue processing and provided operational review control of orders as it relates to company’s regulatory policies.
Strong organization/prioritization skills; proven ability to consistently meet deadlines.
Created a training handbook for new employees to have better understanding of sales lead outcomes and a user guide on the various systems. Supervised and trained junior support staff member.
Thoroughly familiar with the use of spreadsheets, word processors, and the web.
Coordinated development of intelligence systems to monitor contracts, outstanding order volumes and values within time parameters.
Familiarity with software licensing and policies.
Ability to work well both autonomously and within a team environment.
Assisted other team members in sales operations, product range management, and revenue processing and provided operational review control of orders as it relates to company’s regulatory policies.
Strong organization/prioritization skills; proven ability to consistently meet deadlines.
Created a training handbook for new employees to have better understanding of sales lead outcomes and a user guide on the various systems. Supervised and trained junior support staff member.
Thoroughly familiar with the use of spreadsheets, word processors, and the web.
Coordinated development of intelligence systems to monitor contracts, outstanding order volumes and values within time parameters.
Familiarity with software licensing and policies.
