Grzegorz Dominik

Senior Global Quality Manager, Transperfect

Języki

angielski
biegły
hiszpański
dobry

Doświadczenie zawodowe

Lionbridge
Senior Quality Manager
Responsibilities:
- acting as a key customer contact for quality and quality-related business goals in a global localization program
- managing and mentoring an international team of over 30 lead linguists
- overseeing quality processes and supporting customer teams for over 30 language markets
- training and mentoring the program team in quality and process-related areas
- cooperating on setup and management of in-market language teams and vendor recruitment strategy
TransPerfect
Senior Global Quality Manager
Lionbridge
Senior Quality Manager
Responsibilities:
- acting as a key customer contact for quality and quality-related business goals in a global localization program
- managing and mentoring an international team of over 30 lead linguists
- overseeing quality processes and supporting customer teams for over 30 language markets
- training and mentoring the program team in quality and process-related areas
- cooperating on setup and management of in-market language teams and vendor recruitment strategy
Lionbridge
Quality Manager
Responsibilities:
- managing quality and ensuring compliance with customer KPI goals in a global localization program
- collaborating with the client on quality-related initiatives and the deployment of supporting technologies
- development and deployment of quality evaluation and monitoring processes
- development of market-specific quality improvement plans
Lionbridge
Technology & Process Lead
Responsibilities:
- collaboration with the client on deployment and testing of new technology
- design and deployment of new production and QA processes
- identifying new areas for production automation and productivity improvements
- technology and software trainings for internal teams and suppliers
Lionbridge
Language Lead
Responsibilities:
- coordination of a global chain of translation services suppliers
- scope analysis and planning support for localization projects
- collaboration with the client on reference materials and translation memories maintenance
- designing and carrying out trainings for translation services suppliers
Metropolitan College Sp. z o.o.
Business English Teacher
Responsibilities:
- delivering Business English courses on intermediate/advanced level to corporate and individual clients
- preparation of personalized courses and training materials
Call Center Poland
Customer Service Representative - English projects

Edukacja

Logo
Iberystyka, magisterskie
Uniwersytet Warszawski
Logo
Filologia Angielska, magisterskie
Uniwersytet Warszawski

Specjalizacje

Internet/e-Commerce/Nowe media
Projektowanie
IT - Rozwój oprogramowania
Zarządzanie projektem
Media/Sztuka/Rozrywka
Produkcja i realizacja
Public Relations
Zewnętrzny PR
Zarządzanie jakością
Zapewnienie jakości

Grupy

Uniwersytet Warszawski
Uniwersytet Warszawski
Uniwersytet Warszawski, założony w 1816 roku, jest największą polską uczelnią i jednocześnie jedną z najlepszych w kraju.
Lionbridge Polska
Lionbridge Polska
Grupa dla wszystkich związanych z firmą Lionbridge - pracowników obecnych i byłych, sympatyków i ludzi związanych z szeroko pojętą lokalizacją.