Jarosław Żeliński

Jarosław Żeliński Analityk i
Projektant Systemów

Temat: Jak modelować procesy

First, let’s talk about how to analyze a business process. I’ll break this down into 5 simple steps you can take and apply in your work this week.

Identify a process. Any repeatable set of steps can be documented as a business process. Look for work you do that’s relatively similar, each day, week, month, quarter, or year.

Identify a clear start point and end point for the process. What’s the first activity that happens or what must be true before the process can start? What’s the last activity that happens or what signals that the process is complete?

List or draw out a series of steps that happen between the start point and the end point. I suggest using pen and paper for your first draft and avoiding complex tools.

Look for exceptions or rules that are followed at each step. Add these to your visual or textual model.

For a visual model, refer to the standard elements of the Business Process Model and Notation (BPMN) and leverage any relevant symbols in your model. Don’t feel obligated to use more than 2 or 3 elements. Most BAs do not use the vast quantity of options available in the notation because they find they only confuse their stakeholders.


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http://www.modernanalyst.com/Resources/Articles/tabid/...Jarek Żeliński edytował(a) ten post dnia 11.09.12 o godzinie 14:52