Andrzej F.

Andrzej F. Biznes Nawigator

Temat: GoToAssist Service Desk (Beetil)

GoToAssist Service Desk bazujący na technologi Beetil*
Saas application that helps you manage your IT services. Beetil is based on the internationally recognised ITIL framework and covers incident, problem, change, release and configuration management.
Więcej na:
http://www.gotoassist.com/remote_support/it_service_desk
http://www.beetil.com/faqs

*Citrix Systems niedawno kupił firmę Beetil
http://www.citrix.com/news/announcements/sep-2012/citr...
Citrix recently announced the acquisition of Beetil, a privately-held cloud-based service desk technology provider. Beetil helps technical support professionals provide exceptional customer assistance and streamline technology costs through the delivery of easy-to-use, yet powerful incident tracking, end user self-service, configuration, change management and release management functionality.
Link do wypowiedziLink