Temat: Customer Service Consultant - for Enthusiasts of German...

Do you have the advanced knowledge of foreign languages? Or maybe you are a native person that found an interest in working in Poland? Our Client is a global leader that provides the business solutions and is looking for people like you!

Joining our team you will have a possibility of gain a new experience in Support and Customer Service Team and what is the most important – the possibility of work with foreign languages on a daily basis in the multinational and multicultural environment.

The experience will be an asset but is not a key! We expect the motivation to pursue your professional career on the position related with foreign languages and desire to work in one of the most innovative Business Centre in Poland that is located in KUJAWSKO-POMORSKIE district (the company provides the relocation support)

Description:

• Providing the phone and e-mail support for the foreign languages speaking users (Germany, Switzerland, Austria)
• Being responsible for keeping the phone calls and correspondence in foreign languages
• Supporting the Clients in diagnosis and problems solving
• Providing solutions and ideas to meet the needs of users
• Preparing documents

Requirements

• First experience holding Customer Service position will be an asset (but is not required!)
• Good knowledge of German language (minimum B2)
• The advanced knowledge of second foreign language will be a plus
• Very good communication skills, patience, empathy
• Team spirit!
• Ability to work in a multicultural environment with sensitivity and respect for diversity
• Positive attitude :)

Benefits

• Experience in international environment in multilingual team
• Relocation package that will help you easily moving to Central Poland
• Full time job contract
• Clear carrier path and possibility of further development in organization
• Private medical care and life insurance
• Access to such infrastructure as a nursery school in-house to take care of your family and multiple employee events
• Access to language courses and professional trainings

If you want to apply for this job, please, send us your curriculum vitae in Polish or English on e-mail address: technologies3@grafton.pl