Temat: itSMF USA e-Seminar: Integrated IT Service Management to...

itSMF USA e-Seminar: Integrated IT Service Management to Measure and Optimize IT for Business Value

http://www.goldenline.pl/spotkanie/itsmf-usa-e-seminar...

Dear Member,

As a past attendee of a BrightTALK ITSM summit, we would like to extend an invitation to participate in the upcoming itSMF USA online conference titled "Integrated IT Service Management to Measure and Optimize IT for Business Value" on June 25, 2009 at 10:00 am PDT/ 1:00 pm EDT/ 6:00 pm BST. For more details and to register for this online conference, please visit http://itsmfusa.brighttalk.com/

Listen to and interact with industry experts such as Dennis Gaughan, Swen Conrad, and David Chiu. Speakers will present live and online, giving you the opportunity to interact in real-time from the convenience of your desk.

Program:
"Optimize Business and IT: IT Resource Planning for Higher IT Productivity"
Dennis Gaughan, Vice President, AMR Research

"6 Best Practices to Successfully Integrate Business and IT"
Swen Conrad, Marketing Director, IT Optimization and Governance, SAP

"Metrics That Matter - Selecting Metrics That Drive Service Improvement"
David Chiu, Business Technology Specialist for IT Service Management, BMO Financial Group

We look forward to welcoming you online, register now: http://itsmfusa.brighttalk.com/.

Kind regards,

Delegate Relations
itSMF USA Online Conference