Grzegorz
Albinowski
Senior Business
Consulant,
Transition Project
Manager
Temat: itSMF e-Symposium: The Next Generation Service Desk, 19...
itSMF e-Symposium: The Next Generation Service Desk, 19 marca 2009The IT Service Management Forum (itSMF) zaprasza na co miesięczną, darmową konferencję on-line, w języku angielskim, tym razem poświęconą nowoczesnemy Service Deskowi następnej generacji.
http://www.goldenline.pl/spotkanie/itsmf-e-symposium-t...
■ Welcome by Moderator
■ Service Desks; A Catalyst for Change
■ Leveraging Automation and integration to drive down total cost of ownership of your service desk
■ ITIL V3 Meets Software as a Service
■ Roundtable Discussion
http://itsmf.brighttalk.com/upcoming-events
http://itsmf.brighttalk.com/
http://itsmf.org
http://itsmf.org.pl