пропозиції роботи
Grzegorz
Albinowski
Senior Business
Consulant,
Transition Project
Manager
Temat: ITSM Academy: ITIL Service Design, czwartek, 19.11.2009
ITSM Academy: ITIL Service Design, czwartek, 19.11.2009ITIL® Service Design
Thursday, November 19th at 11am (Eastern)
Join us as we look at the Service Design phase of the ITIL® V3 lifecycle and the key processes involved in aligning new services to business requirements. We will discuss the various roles and functions involved in Service Design and key processes, including (but not limited to!) Service Level Management, Service Catalog Management and Availability Management.
Szczegóły spotkania
http://www.goldenline.pl/spotkanie/itsm-academy-itil-s...
http://www.itsmacademy.com/Page.bok?file=WebinarRegist...
Więcj o zarządzaniu usługami IT/ITSM/IT Governance
ITIL V3 (Strategy, Design, Transition, Operation, Improvement)
Best Management Practice (P3O, MSP, M_o_R, ITIL, PRINCE2)
VAL-IT .. Value Governance of IT Investments
RISK-IT .. Enterprise IT Risk Governance
IT Service Management (ITSM, ITIL)
CObIT Control Objectives for IT
Pozdrawiam
Grzegorz Albinowski
