Małgorzata Knapińska

-reception service– welcoming guests, answering phone calls; administration of all incoming and outgoing correspondence;
- managing with Board’s calendar;
- organization of meetings, conferences, travel expenses;
- cooperate with suppliers of services and products for offices,

- Supporting Board Members in the organization and logistics of the conference and travel expenses ( ordering airline tickets, booking hotel and train tickets)
- Selecting external providers – ( decreased supply cost by 10 % due to contract negotiations with subcontractors)
- Preparing letters, statements to the needs of the Board
- Maintaining the proper functioning of office equipment ( co- operation with the services)
- Coordinating office removal, contacting with subcontractors
- Controlling payments, explaining discrepancies in invoices
- Participating in the process of employing new hires ( giving administrative support in recruitment process)

- Organizing the work of secretariat of the school
- Enrolling customers for group courses and keeping in contact with them
- Handling business correspondence ( e-mail, mail, courier)
- Cooperating with customers, suppliers, and external institutions
- Being responsible for control of payments (in particular describing invoices and entering them to the register, introducing transfers, preparing documents, cooperating with the accounting department, introducing transfers, debt collecting

- Monitoring the implementation of foreign exchange transactions on-line
- Managing and verifying documents (describing invoices for accounting office, writing leave of absence);
- Preparing payments as well as entering the data into the banking system
- Cooperating with the accounting office
- Preparing documents for banks and other institutions
- Cooperating with service and maintenance companies dealing with the equipment in the office
- Performing administrative work associated with the effective operation of the company (office supplies and food).

- Keeping clinic reception (call handling, patient service);
- Selling contact lenses and advising customers on the choice of care products for lenses ( sales increase by 20%)
- Monitoring conditions and time of delivery
- Dealing with all kinds of daily records as well as filing system and patients’ medical reports

- Registration of invoices in accordance with the procedures of the company using programs such as Teleform Scan Station and Teleforn Verifier
- Archiving financial documents