пропозиції роботи
Fahad Hapani
Dołącz do GoldenLine i obejrzyj pełny profil tego użytkownika
Zobacz pełny profil
Umiejętności
Obsługa klienta
Digital Marketing
Marketing
Microsoft Excel
Microsoft Word
Validation Reports
Research and development
B2B Sales
Microsft Power Point
Analiza danych - Data Analysis
Języki
niemiecki
podstawowy
Doświadczenie zawodowe
Client Engagement Manager
aahaa stores Pvt Ltd
• Managed company’s existing clients, which contribute revenue up to Rs 18 Cr (Euro 2.2 Million) annually (ICICI Bank, Reliance Nippon, HDB Financial Services, TATA AIG)
• Expansion of company’s business by understanding clients new requirement and pitching for the same
• Cold calling, lining up meetings and getting new clients for the company
• Dealing with customer enquiries & queries and ensure that customer issues are solved
• Validating MIS reports & Making executive summary on Quarterly basis
• Expansion of company’s business by understanding clients new requirement and pitching for the same
• Cold calling, lining up meetings and getting new clients for the company
• Dealing with customer enquiries & queries and ensure that customer issues are solved
• Validating MIS reports & Making executive summary on Quarterly basis
Customer Service Associate
WNS Pvt Ltd
• Advise and help customers who use British Airways services (Baggage Handling)
• Dealing with customer enquiries and complaints by email and resolving them within the defined SLA
• Ensured that customer’s issues are solved with a satisfactory conclusion.
• Completing all the administrative tasks, updating records and reports for manager
• Dealing with customer enquiries and complaints by email and resolving them within the defined SLA
• Ensured that customer’s issues are solved with a satisfactory conclusion.
• Completing all the administrative tasks, updating records and reports for manager
Projekty
Akiino
• Researched and worked on new product development (Akiino- Video Portal)
Did research on how online video portals like Youtube, Netflix etc makes money and creating portal of my own.
Interpretation of data and finding out consumers preferences.
Interpretation of data and finding out consumers preferences.
Zakres obowiązków
• Data interpretation and finding out consumers preferences• Researched and worked on new product development (Akiino- Video Portal)
Edukacja
Marketing, studia podyplomowe
Atharva Institute of Management Studies
Specjalizacje
Badania i rozwój
Business Intelligence/Data Warehouse
Call Center
Inne
Marketing
Marketing internetowy i mobilny
Obsługa klienta
Turystyka/Hotelarstwo/Katering
Sprzedaż
Zarządzanie sprzedażą
